Beiyi Gao
Applying for retail assistant/cashier
Glen Waverley,VIC
Summary
Dedicated Customer Service Professional skilled in managing inquiries and delivering impactful sales presentations. Developed customer engagement strategies that contributed to business growth while maintaining a strong work ethic and adaptability. Committed to providing positive experiences through effective multitasking and time management.
Overview
1
1
Language
3
3
years of professional experience
Work History
All Rounder
David Jones
Melbourne, Victoria
02.2023 - 12.2023
- Collaborated with team to deliver exceptional customer service experiences, enhancing customer satisfaction.
- Collaborated with the team to ensure exceptional customer service experiences.
- Collaborated with the team to deliver exceptional customer service.
- Assisted customers with product selections and styling advice.
- Resolved customer complaints promptly and professionally.
- Assisted customers with finding items in the store.
- Welcomed customers into the store and offered support.
- Processed customer transactions at register with efficiency and attention to detail, ensuring positive customer interactions.
- Supported promotional events by setting up engaging displays, attracting customer interest and driving foot traffic.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Ensured that the store was kept clean and organised at all times.
Overseas Sales and Marketing Assistant Manager
Shenzhen Zhizheng Industrial Co., Ltd.
Shenzhen
11.2024 - 03.2026
- Coordinated logistics for overseas shipments and customer deliveries, ensuring timely and efficient fulfillment.
- Assisted in developing marketing materials for international trade shows.
- Managed customer inquiries and provided product information to clients.
- Supported preparation of sales presentations and product demonstrations, contributing to successful client engagements.
- Strengthened relationships with overseas distributors and suppliers to enhance collaboration and support.
- Collaborated with sales teams to create promotional strategies for new markets.
- Developed and implemented international sales strategies to increase revenue.
- Managed overseas sales team, including setting targets and evaluating performance.
- Managed the overseas sales team, including setting targets and evaluating performance.nce.the
Education
Bachelor of Primary And Secondary Education (Honours) - Education
Monash University
Clayton, VIC10-2027
Diploma of Higher Education - Education
Monash College
Clayton11-2024
Skills
- Effective communication
- Team collaboration
- Customer service
- Sales strategies
- Retail store operations
- Cross-selling techniques
- Customer engagement
- Rapport development
- Retail sales
- Chinese Mandarin fluency
- Professional demeanor
- Customer-friendly approach
- Customer assistance
- Flexible schedule
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Overseas Sales and Marketing Assistant Manager
Shenzhen Zhizheng Industrial Co., Ltd.
11.2024 - 03.2026
All Rounder
David Jones
02.2023 - 12.2023
Bachelor of Primary And Secondary Education (Honours) - Education
Monash University
Diploma of Higher Education - Education
Monash College