Summary
Overview
Work History
Education
Skills
Languages
References
Timeline

CAROLINE KASSIS

Sydney,NSW

Summary

Outgoing student pursuing part-time employment with weekend, morning & evening shift availability . Organised and dependable individual, successful at managing multiple priorities with a positive attitude, With a willingness to take on added responsibilities to meet team goals. Committed and hardworking with experience processing transactions and assisting costumers. Dedicated to resolving issues and answering customer questions. Reliable offering strong multitasking, problem solving and communication skills. Successful at giving positive experiences. Trustworthy and dedicated with 3 years of experience serving customers and operating register. Lastly, highly-motivated employee with desire and openness to take on new challenges.

Overview

3
3
years of professional experience

Work History

All Rounder

Regents park Coffee Lounge
Regents Park, NSW
02.2021 - 03.2024
  • Communication skills.
  • Customer service/ knowledgeable and friendly service.
  • Organisation and time management.
  • Multitasking Abilities.
  • Managed cash register operations efficiently and accurately.
  • Handled customer complaints and feedback, implementing changes to improve service.
  • Maintained positive relationships by being consistently professional and friendly.
  • Maintained cleanliness and organisation of the cafe area and equipment.
  • Assisted customers with menu selections and special dietary requests.
  • Operated cash register and processed customer transactions efficiently.
  • Implemented health and safety standards in food preparation areas consistently.
  • Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.

Groceries online Shopper

Coles supermarket
Chullora, NSW
07.2021 - 10.2022
  • Assisted customers with product selection and inquiries during busy shopping hours.
  • Operated cash register and processed customer transactions efficiently and accurately.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Managed cash register operations using POS system and processed sales and returns.
  • Prioritised and organised tasks to efficiently accomplish service goals.
  • Assembled online grocery orders efficiently, ensuring accurate packaging and timely preparation.
  • Provided exceptional customer service to ensure a seamless online shopping experience.

Education

Bachelor of Speech And Hearing Sciences - North Ryde, NSW

Macquarie University, North Ryde, NSW
11-2026

Expected in 2026

  • Major in: criminology

Skills

  • Customer service
  • Problem solving
  • Flexible and adaptable
  • Organisation and time management
  • Multitasking Abilities
  • Effective communication
  • Analytical and critical thinking
  • Team management
  • PPE use
  • POS system operation
  • Workplace safety
  • Food safety
  • Cash handling

Languages

English
Proficient (C2)
C2
Arabic
Proficient (C2)
C2

References

References available upon request.

Timeline

Groceries online Shopper - Coles supermarket
07.2021 - 10.2022
All Rounder - Regents park Coffee Lounge
02.2021 - 03.2024
Macquarie University - Bachelor of Speech And Hearing Sciences, North Ryde, NSW

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CAROLINE KASSIS