Belinda Glare
Yea,VIC
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
28
28
years of professional experience
Work History
Director
Melbourne Debt Collectors Pty Ltd
Melbourne, VIC
02.2022 - 02.2026
- Directed operational strategies to optimize debt recovery processes across diverse client portfolios.
- Implemented best practices in collections management to enhance team performance and client satisfaction.
- Led cross-functional teams to develop and execute effective communication strategies for debtor engagement.
- Analyzed industry trends and regulatory changes to inform strategic decision-making and risk management.
- Mentored junior staff, fostering professional development and promoting a culture of continuous improvement.
- Spearheaded initiatives to streamline collections workflows, reducing processing time and improving efficiency.
- Established strong relationships with clients, ensuring compliance while maximizing recovery rates through tailored solutions.
Head of Family Law
Rothwell Lawyers Pty Ltd
Melbourne, VIC
02.2020 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Debt Collection
- Strong Microsoft 365 skills
Credit Analyst
Rivalea (Aust) Pty Ltd
Corowa, NSW
06.2012 - 02.2020
- Analyzed credit data and financial statements to assess risk and determine creditworthiness.
- Evaluated customer applications and recommended credit limits based on comprehensive risk analysis.
- Conducted thorough due diligence on potential clients to mitigate financial exposure for the organization.
- Developed and implemented credit policies, enhancing approval processes and reducing default rates.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Regularly holding training sessions with sales staff and accounts staff to increase profitability of the business and to reduce days sales outstanding
Senior Associate
Rothwell Lawyers Pty Ltd
Melbourne, VIC
08.2006 - 04.2012
- Led complex legal research projects, enhancing case preparation efficiency.
- Mentored junior associates, fostering professional development and knowledge sharing.
- Developed strategic legal strategies to address client needs and mitigate risks.
- Streamlined document management processes, improving retrieval speed and accuracy.
- Collaborated with clients to provide tailored legal advice and support services.
- Devised and implemented processes and procedures to streamline operations.
Chiropractic Assistant
Chiropractic On Collins Pty Ltd
Hobart, Tas
12.2003 - 07.2006
- Managed patient scheduling to optimize clinic workflow and reduce wait times.
- Assisted with patient intake, ensuring accurate data entry and compliance with health regulations.
- Educated patients on treatment plans, promoting adherence to chiropractic recommendations.
- Coordinated communication between chiropractors and patients, enhancing overall care experience.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
Sales Consultant
Betts
Hobart, TAS
12.2002 - 07.2006
- Developed and maintained strong client relationships to drive sales growth.
- Trained junior sales consultants on best practices and product knowledge.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Implemented customer feedback mechanisms to enhance service delivery and satisfaction.
- Provided sales and customer service assistance to walk-in traffic
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Sales Assistant
Lutana Newsagency
Lutana, TAS
01.1998 - 07.2006
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate financial handling.
- Maintained inventory levels by organizing stock and conducting regular audits to prevent shortages.
- Paper deliveries
- Established rapport with customers using active listening and interpersonal skills.
- Executed visual merchandising strategies to attract customers and drive sales.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Sales Assistant
The Cheesecake Shop Cafe
Sandy Bay, TAS
09.2001 - 08.2002
- Assisted customers with product selection, enhancing overall customer satisfaction.
- Managed inventory levels and restocked merchandise to ensure product availability.
- Processed transactions efficiently, maintaining accuracy in cash handling procedures.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Managed the store from Friday afternoons until Sunday closing.
- Developed Barista skills
- Developed food handling skills
Education
Legal Studies
College of Law
Sydney, NSW11-2024
Graduate Diploma of Legal Practice - Legal Studies
University of Tasmania
TAS07-2006
Bachelor of Law - Legal Studies
University of Tasmania
TAS11-2005
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Cash handling proficiency
- Cleanliness maintenance
- Staff management
- Problem-solving
- Customer service
- Customer relations
- Barista Skills - intermediate
- Food safety
- Food preparation
Timeline
Director
Melbourne Debt Collectors Pty Ltd
02.2022 - 02.2026
Head of Family Law
Rothwell Lawyers Pty Ltd
02.2020 - 02.2026
Credit Analyst
Rivalea (Aust) Pty Ltd
06.2012 - 02.2020
Senior Associate
Rothwell Lawyers Pty Ltd
08.2006 - 04.2012
Chiropractic Assistant
Chiropractic On Collins Pty Ltd
12.2003 - 07.2006
Sales Consultant
Betts
12.2002 - 07.2006
Sales Assistant
The Cheesecake Shop Cafe
09.2001 - 08.2002
Sales Assistant
Lutana Newsagency
01.1998 - 07.2006
Legal Studies
College of Law
Graduate Diploma of Legal Practice - Legal Studies
University of Tasmania
Bachelor of Law - Legal Studies
University of Tasmania