Belinda Guymer
Moonee Beach,NSW
Summary
Creative Business Owner with exceptional background spent in hospitality. Proven leader with engaging and calm demeanor and success working in most demanding environments. Talented in training and mentoring successful teams as well as working as a team member. Demonstrated success in small business growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
18
18
years of professional experience
Work History
Business Owner
Fish & Co
01.2008 - 02.2023
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Oversaw business budget planning and administration.
- Actively contributed to the design of three restaurant fit outs.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Prepared for and executed new menu implementations.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Achieved a high employee retention rate by creating a motivating and pleasant work environment.
- Enhanced our product awareness by taking pictures of new and available seafood offerings and posting to company's website and media accounts.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Small Business Owner
Self-employeed
01.2005 - 05.2008
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Achieved consistent growth with careful planning and execution of business development initiatives.
Photographer
Self Employed
2000 - 2005
- Facilitated weekly home studio appointments for families
- Photographed high-quality images for both print and internet distribution.
- Scheduled and booked outdoor photo shoots involving a level of complexity with unknown lighting and environmental scenarios.
- Problem solved any difficult and unforeseen situation with ease, confidence and resolution.
Assistant Wedding Photographer
Mary Hennessy Photography
2000 - 2002
- Planned and prepared for the location shots
- Keeping the calm under pressure and aiding the photographer as needed.
- Maintaining a friendly and professional demeanor with the bride and groom as well as wedding guests to put people at ease.
Assistant Photographer
Desi Fontaine
1999 - 2000
- Reviewed images and selected best frames to present in client portfolio for purchase.
- Planned and prepared for all on-location and studio shoots.
- Determined and adjusted subject position, props and lighting equipment.
- Kept photography equipment available, clean and working.
- Booked weekly studio appointments.
- Managed clerical duties such as answering phones, setting up and appointments.
- Inspected the quality of prints and need for adjusting and retouching. Mounted, packaged and presented photographs to clients.
Education
Certificate III - Floristry
TAFE
Sydney2021
Health Education Certification - Foods, Nutrition, And Wellness Studies
Institute For Integrated Nutrition
Online02.2010
Bachelor of Arts - Visual Arts
University Of Western Sydney
Sydney, NSW1997
Skills
- Customer rapport and satisfaction
- Organisation and time management
- Ability to work a part of a team
- Ability to work independently
- Calm disposition
- Proficiency in technology
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
Timeline
Business Owner
Fish & Co
01.2008 - 02.2023
Small Business Owner
Self-employeed
01.2005 - 05.2008
Photographer
Self Employed
2000 - 2005
Assistant Wedding Photographer
Mary Hennessy Photography
2000 - 2002
Assistant Photographer
Desi Fontaine
1999 - 2000
Certificate III - Floristry
TAFE
Health Education Certification - Foods, Nutrition, And Wellness Studies
Institute For Integrated Nutrition
Bachelor of Arts - Visual Arts
University Of Western Sydney
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