Belinda Hocking
Ramsgate Beach,NSW
Summary
I am a compassionate Senior Social Worker with 27 years of comprehensive experience providing social work services to various patient groups and support to their families. I am an ethically driven Team Leader who thrives on hospital social work particularly critical care. I am passionate about staff education and training and growing team members and ensuring staff well-being and a positive work culture. I am a respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
33
33
years of professional experience
Work History
Critical Care Team Leader
St George Hospital Social Work Dept.
Kogarah, NSW
03.2024 - Current
- Led and coordinated critical care team operations, including training, scheduling, and evaluating staff performance.
- Developed and implemented policies, procedures, and protocols for the social work dept to ensure optimal patient outcomes.
- Served as a liaison between medical, and nursing staff and other healthcare professionals with patients and families and key stakeholders.
- Facilitated interdisciplinary meetings with members of the critical care team to discuss patient status and plan of care.
- Assisted in developing strategies to improve efficiency in the delivery of quality patient care services.
- Participated in research activities related to evidence-based practice initiatives within the department.
- Provided education sessions on various topics pertaining to best practices in delivering high-quality patient-centered care.
- Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
- Provided direct oversight of clinical staff in the delivery of quality patient care services within established guidelines.
- Co-Chair of the SGH Disaster committee
- SESLHD Allied Health Representative ICU Clinical Streams Committee
- ICU Palliative Care Committee trainer
- SGH ICU JMO Wellbeing Executive member, SGH Wellbeing Committee member, SGH SW Wellbeing Committee
Senior Social Worker
The Prince of Wales Hospital
Randwick, NSW
09.2007 - 03.2014
- Conducted assessments of clients' social, emotional and family functioning to determine appropriate interventions.
- Developed and implemented treatment plans in collaboration with clients, families and other professionals.
- Provided crisis intervention services to individuals experiencing acute distress or situational crisis
- Mentored junior social workers on best practices in providing therapeutic services to clients.
- Participated in interdisciplinary teams responsible for coordinating care across multiple service providers.
- Co-coordinator of After Hours On Call Crisis roster and conducted training with staff
- Training of medical staff on communication, ANZICS Fellowship exam preparation and SIM training.
- Coordinator of organ donation and child protection training and portfolio for SW and ICU staff
- Student supervision and training
Social Worker
Royal North Shore Hospital
St Leonards, NSW
11.2001 - 09.2007
- Provided direct clinical social work services to individuals and families in a ED, ICU and cardiology wards
- Conducted assessments of client needs, strengths, and resources to develop social work interventions.
- Facilitated group Cardiac rehabilitation education sessions
- Provided crisis intervention services for clients experiencing acute distress.
- Educated staff about the impact of trauma on mental health and well-being.
- Participated in professional development activities and provided training.
- Offered grief and bereavement counseling to support family members after death of loved ones. Provided training to staff on organ donation, grief and end of life care
- Participated in QI activities and research
- Student supervision and training
Social Worker
St Vincent's Hospital
Darlinghurst, NSW
02.1997 - 11.2000
- Provision of social work services to the ED, ICU, HIV/AIDS and radiotherapy dept.
- Provision of student supervision
- Provided direct clinical social work services to individuals and families in acute hospital setting.
- Conducted assessments of client needs, strengths, and resources to develop treatment plans.
- Participated in QI and research activities
- Provided crisis intervention services for clients experiencing acute distress and situational crisis
- Provision of bereavement counseling, education to patients, family and staff on end of life care, life limiting illness
- Participated in professional development activities such as seminars, workshops, trainings.
Research Assistant
The Legislative Council of New South Wales, NSW State Parliament
Sydney, NSW
11.1991 - 03.1993
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
- Prepared comprehensive reports summarizing research findings.
- Performed literature reviews to ensure accuracy of results.
- Managed multiple research projects simultaneously while ensuring accurate record keeping.
- Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
Education
Bachelor of Social Work - Social Work
The University of Sydney
Camperdown, NSW10-1996
Bachelor of Arts - Arts
The University of New South Wales
Kensington, NSW10-1990
High School Certificate -
Moorefield Girls High School
Kogarah, NSW10-1986
Skills
- Ethical Practice
- Emergency and ICU education and training
- Mentoring abilities to SW, medical, nursing staff
- Compassionate care to patients and families
- Staff Development
- Quality Improvement
- Patient discharging
- Patient Advocacy
- Evidence-based practices and research
- Interdisciplinary collaboration for best patient outcomes, service review and provision of education and training
- Team building and mentoring, review of current team and SW dept structure
- Team Collaboration
- Problem-solving abilities
Timeline
Critical Care Team Leader
St George Hospital Social Work Dept.
03.2024 - Current
Senior Social Worker
The Prince of Wales Hospital
09.2007 - 03.2014
Social Worker
Royal North Shore Hospital
11.2001 - 09.2007
Social Worker
St Vincent's Hospital
02.1997 - 11.2000
Research Assistant
The Legislative Council of New South Wales, NSW State Parliament
11.1991 - 03.1993
Bachelor of Social Work - Social Work
The University of Sydney
Bachelor of Arts - Arts
The University of New South Wales
High School Certificate -
Moorefield Girls High School
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