Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belinda Miller

Kingsville, Melbourne,VIC

Summary

Creative Business Owner bringing 10+ years of entrepreneurial experience along with an exceptional background of customer service.


Motivated business professional well-versed in managing administrative sales operations, personnel and customer relationships.



Overview

20
20
years of professional experience

Work History

Retail Business Owner

Far Fetched Designs
07.2014 - Current
  • Developed strong relationships with vendors and customers to maintained the highest level of customer service.
  • Created a visually appealing store that encouraged browsing and increased the average transaction value.
  • Organized successful in-store events to drive foot traffic and boost sales during key periods throughout the year.
  • Maintained vendor communication and reporting, leading to stronger partnerships.
  • Hired trained, and supervised a team of staff members to maintain a high standard of customer service and productivity.
  • Collaborated with local community organizations to host events, increasing brand visibility within the target market area.
  • Handled business sales in-store and online, including returns, and transaction reports.
  • Created print and online advertisements to bring in new customers.
  • Tracked trends and suggested enhancements to both challenge and refine the businesses product offerings.
  • Launched an e-commerce platform to reach new customers and increase overall revenue.
  • Implemented a robust point-of-sale system that improved transaction accuracy and streamlined store operations.


Tresurer (Volunteer Role)

Seddon Village Traders Association
09.2021 - Current
  • Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Enhanced financial reporting processes, providing stakeholders with accurate and timely information for decision-making purposes.
  • Drafted treasury reports to support management decision-making needs.
  • Implemented Xero to streamline processes and reporting.

Designer

IGC Dorel
05.2004 - 06.2014
  • Incorporated out-of-the-box thinking to create new designs for Nursery and Infant products.
  • Regularly presented to customers and industry groups on designs and design techniques.
  • Displays self-motivation to meet deadlines and produce new products with public appeal.
  • Remained savvy in new and upcoming trends to design new patterns based on popularity and demand.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Designed creative digital displays used in online advertising for local businesses.
  • Met with customers to present mockups and collect information for adjustments.

Education

Associate Dipolma of Graphic Design - Graphic Design

Swinburne University of Technology
Melbourne, VIC

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Dependable and Responsible
  • Organizational Skills
  • Calm Under Pressure
  • Customer Relations
  • Driven and Determined

Timeline

Tresurer (Volunteer Role)

Seddon Village Traders Association
09.2021 - Current

Retail Business Owner

Far Fetched Designs
07.2014 - Current

Designer

IGC Dorel
05.2004 - 06.2014

Associate Dipolma of Graphic Design - Graphic Design

Swinburne University of Technology

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Belinda Miller