Belinda Sultani
Western Suburbs Melbourne,VIC
Summary
An experienced worker with 10+ years across various industries like poultry packing, fast food, seasonal picking, store services, and barbering. Known for problem-solving skills and enhancing customer satisfaction. Highly motivated, detail-oriented, and capable of multitasking, with a strong desire to learn and contribute to team success
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Shavershop
Melbourne, Vic
2025.04 - Current
- Monitored and analyzed KPIs to drive performance improvements and achieve business objectives.
- Trained new employees on customer service and product knowledge.
- Coordinated inventory management and visual merchandising strategies.
- Responded to and composed emails to ensure effective communication and timely resolution of queries.
Self Employed (franchisee)
Alamarah barbers
Brunswick, Vic
2024.02 - 2025.03
- Managed daily operations of barbershop, ensuring smooth service delivery.
- Trained and mentored new barbers on techniques and customer service standards.
- Oversaw inventory management, ensuring supplies were stocked and organized.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed relationships with clients, fostering loyalty and repeat business.
Barber
Alamarah barbers
Geelong, Vic
2021.03 - 2024.02
- Operated cash registers to receive payments from patrons.
- Handled incoming phone calls and scheduled appointments.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
Poultry Processor/Order Picker
Turosi
Breakwater , Vic
2019.02 - 2021.11
- Monitored equipment functions during production runs.
- Cut and deboned carcasses in marketable pieces such as wings, drumsticks and breasts.
- Kept detailed records of meat cuts for accurate inventories.
- Inspected the poultry product for defects and removed defective pieces from the conveyor belt.
- Built and packed boxes for shipment.
Fast Food Worker
Hungry jacks
Geelong, Vic
2016.09 - 2018.03
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Kept customer and food preparation areas clean and well-organized.
- Ensured that all food products were prepared fresh daily and stored properly.
Grocery Manager
Joes organic market
Northcote, Vic
2014.01 - 2016.06
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Organized promotional displays to maximize sales opportunities.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Maintained cleanliness of store by delegating tasks to the cleaning crew.
Education
Certificate III in Barbering
Kangan Institute
Melbourne, VIC2023-09
Skills
- Customer service
- Inventory management
- POS operations
- Scheduling staff
- Problem solving
Certification
- driver's license
- Certificate III in Barbering
References
References available upon request.
Timeline
Assistant Manager
Shavershop
2025.04 - Current
Self Employed (franchisee)
Alamarah barbers
2024.02 - 2025.03
Barber
Alamarah barbers
2021.03 - 2024.02
Poultry Processor/Order Picker
Turosi
2019.02 - 2021.11
Fast Food Worker
Hungry jacks
2016.09 - 2018.03
Grocery Manager
Joes organic market
2014.01 - 2016.06
Certificate III in Barbering
Kangan Institute