Bella Abbiss
South Yunderup,WA
Summary
I am a fast learner with five years’ experience in customer service. I provide customers with a positive and helpful attitude to ensure a positive experience. I work efficiently with a good balance of pride and time management. I am proficient with communicating needs with other staff members and help to create a healthy and safe work environment. I am capable of working in fast-paced environments and adapting to diverse customer needs.
Overview
5
5
years of professional experience
Work History
Barista / kitchen hand / food preparation / cook
Stones Throw Café - Austin Lakes IGA
03.2020 - Current
- Assisted with prepping ingredients for a variety of menu items
- Put food in designated containers and storage to prevent spoilage
- Peeled and cut fruits and vegetables to prepare for cooking or serving
- Used manual or electric appliances to slice and cut meat, fish and poultry
- Used proper food handling techniques
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils
- Assisted department team with other duties during high volume periods
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Retail Clerk
Austin Lakes IGA
03.2020 - Current
- Developed an in-depth knowledge of the store’s products and services
- Promoted sales by setting up displays and organizing and arranging merchandise
- Supported cleanliness of store by cleaning shelves, counters and displays
- Maintained merchandise on sales floor by stocking racks, counters, and displays
- Operated cash registers to process customer transactions
- Wrapped and bagged merchandise for customers for easy carrying
- Counted money to verify amounts, issue correct change and provide receipts for funds received
- Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
- Provided excellent product knowledge, assisting customers in making informed purchasing decisions.
Education
Certificate III - Health Services Assistant
South Metropolitan TAFE
Perth, WAPrimary And High School -
Austin Cove Baptist College
South Yunderup, WASkills
- Efficient customer service
- Customer assistance
- Food preparation and safety
- Team collaborator
- Fast learner
- Time management
- Active listener
- Team leadership
- Adaptive and creative
- Decision-making
- Multitasking and organization
- Clear communication
Awards
2018 - Persistence award
2019 - House captain, English award, Achieved ‘distinction’ in the Australian Mathematics Competition, Persistence award
2020 - English award, Achieved distinction in Australian Mathematics Competition
Timeline
Barista / kitchen hand / food preparation / cook
Stones Throw Café - Austin Lakes IGA
03.2020 - Current
Retail Clerk
Austin Lakes IGA
03.2020 - Current
Certificate III - Health Services Assistant
South Metropolitan TAFE
Primary And High School -
Austin Cove Baptist College
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