Bella Coates
Geographe,WA
Summary
Compassionate and keen learner with a focus on good customer service. With 3.5 years in retail, is well-versed in working with customers and merchandise. Recognised as a hard working, honest and pleasant co-worker and employee. Detail- oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Red Dot Home
Busselton, WA
12.2020 - Current
- Assisted customers with product selection, answered queries and provided advice.
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Assisted in setting up promotional displays, signage and window displays.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Kept up-to-date knowledge of all products available in the store.
Waitress Trainee
Pho Saigon
Busselton, WA
11.2020 - 11.2020
- Checked that all orders were accurate before delivering to customers.
- Informed customers of daily specials and menu changes.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Adhered to health regulations concerning food storage and sanitation practices.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Tracked inventory levels throughout shifts to ensure adequate supplies were available for guests needs.
Waitress Trainee
Bistro Breton
Busselton, WA
11.2019 - 11.2019
- Greeted customers and provided menus.
- Learned to properly handle cash transactions and process credit card payments.
- Checked that all orders were accurate before delivering to customers.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
Education
Homechooled From 3rd Grade Through To 12th
Barista Course completed through Yahava in 2015
Skills
- Inventory Tracking
- Customer Assistance
- Product Knowledge Expertise
- Patience and Empathy
- Store maintenance know-how
- Cash Handling
- Store Organization
- Strong Communication and Interpersonal Skills
Timeline
Retail Assistant
Red Dot Home
12.2020 - Current
Waitress Trainee
Pho Saigon
11.2020 - 11.2020
Waitress Trainee
Bistro Breton
11.2019 - 11.2019
Homechooled From 3rd Grade Through To 12th
Barista Course completed through Yahava in 2015
Similar Profiles
Issabella HarrexIssabella Harrex
Retail Supervisor at Red Dot Home MandurahRetail Supervisor at Red Dot Home Mandurah
Nicole MorrisNicole Morris
Manager at RED DOT CAFÉManager at RED DOT CAFÉ
Samantha StevensSamantha Stevens
Casual Retail worker at Red Dot AlbanyCasual Retail worker at Red Dot Albany