Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bella Ho

Canberra,ACT

Summary

Dynamic professional with proven expertise in customer service and problem-solving, honed at What The Pho ANU/Belconnen. Excelled in fast-paced environments, ensuring operational efficiency and customer satisfaction. Able to work in different environment as I have food truck event experienced. Skilled in memorizing drinks menus and fostering teamwork, I consistently delivered outstanding results, enhancing the dining experience for all guests.

Overview

2
2
years of professional experience

Work History

All Rounder

What The Pho ANU/Belconnen
2023.03 - Current

Provided outstanding customer services

  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Taking orders and serving Banh Mi rolls and drinks as a front staff for take away orders
  • Prepared basic vegetable necessary for next/tomorrow shift
  • Clean up/ closing shift skills
  • Worked effectively in fast-paced environments
  • Check vegetable stock/general stock and packaging for store
  • Managed time efficiently in order to complete all tasks within deadlines.

Food Truck Catering

Kususu/Chips on Stick
2022.09 - Current
  • Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
  • Flexible to work in different locations depend on the event
  • Managed high-stress situations effectively, maintaining professionalism under pressure

All Rounder

The Coffee Grounds
2023.09 - 2023.11
  • Welcomed customers and provided quick and attentive service.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Refilled drinks, cleaned up spills and handled special requests between guest orders.
  • Memorize all drinks and take order proficent
  • Checked outgoing orders for accuracy before delivery.

Education

Bachelor of Business Management - Human Resources Management

University of Canberra
Canberra, ACT
05.2024

Diploma of Business Management - Business Management

University of Canberra
Canberra, ACT
07.2021

Skills

  • Memorize drinks/food menu
  • Working in fast paced
  • Friendly, Positive Attitude
  • Teamwork and Collaboration

Timeline

All Rounder

The Coffee Grounds
2023.09 - 2023.11

All Rounder

What The Pho ANU/Belconnen
2023.03 - Current

Food Truck Catering

Kususu/Chips on Stick
2022.09 - Current

Bachelor of Business Management - Human Resources Management

University of Canberra

Diploma of Business Management - Business Management

University of Canberra
Bella Ho