Bella Hunt
Perth,WA
Summary
Adept in guest relations and financial reporting, I significantly increased booking rates at Villa Mataram by executing targeted sales strategies. With expertise in conflict resolution and a deep understanding of local area knowledge, my tenure at Villa Bless saw the successful management of large-scale events, enhancing service quality and guest satisfaction. Detail-oriented professional with bilingual abilities and is experience in both sales and marketing. Well-educated and self-assured with superior communication skills. Over [Number] years as manager for five-star resort.
Overview
4
4
years of professional experience
Work History
Villa Management
Villa Mataram
04.2022 - 05.2024
- Provided exceptional customer service by promptly addressing guest inquiries or concerns in an empathetic manner aimed at exceeding expectations.
- Enhanced guest satisfaction by implementing personalized services and attending to their individual needs.
- Increased booking rates through diligent execution of sales strategies targeting potential clients from various channels.
- Provided services efficiently and with high level of accuracy.
Villa Management
Villa Bless
01.2020 - 02.2022
- Organized special events, catering to guest preferences while maintaining high standards of service quality.
- Managed daily villa operations for optimal performance, ensuring smooth functioning of all departments.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
Education
High School Diploma -
Tianyar Barat SMA 10
Karragasem BaliSkills
- Conflict resolution and mediation
- Local Area Knowledge
- Financial budgeting and reporting
- Health and Safety Regulations
- Guest Relations Management
- Gardening and Landscaping Oversight
- Guest services management
- Cash Handling
- Food and Beverage Operations
- Food Service Operations
Timeline
Villa Management
Villa Mataram
04.2022 - 05.2024
Villa Management
Villa Bless
01.2020 - 02.2022
High School Diploma -
Tianyar Barat SMA 10
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