Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bella Riley

Coffs Harbour

Summary

Dynamic Customer Service Supervisor at IGA Grocery Store with a proven track record in problem-solving and team leadership. Enhanced customer satisfaction through effective issue resolution and collaboration across departments. Committed to continuous improvement and fostering a positive work environment, resulting in increased team morale and loyalty.

Offering well-developed communication and leadership abilities, with keen interest in growing within customer service field. Brings strong aptitude for learning and quickly adapting to new environments and procedures. Ready to use and develop problem-solving and organizational skills in Customer Service Supervisor role. Another attribute to add is I have been learning sign language for the past 5 years to accommodate and support the deaf community.

Overview

2
2
years of professional experience

Work History

Costumer Service Supervisor

IGA Grocery Store
08.2023 - Current
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Friendly and positive attitude towards all aspects of learning.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.

Education

Current Year 11 Student -

Orara High School
Coffs Harbour, NSW

Skills

  • Problem-solving
  • Time management
  • Customer service
  • Multitasking and organization
  • Team building and leadership
  • Positive and constructive feedback

Timeline

Costumer Service Supervisor

IGA Grocery Store
08.2023 - Current

Current Year 11 Student -

Orara High School
Bella Riley