Summary
Overview
Work History
Education
Skills
Other Qualifications & Certificates
References
Timeline
Generic

Bella Wyatt

Langwarrin,VIC

Summary

I possess strong communication skills characterized by openness and positivity, coupled with a calm and composed demeanor in addressing routine requirements and tackling unique challenges. My dedication to customer service, multitasking, and effective time management ensures that every customer enjoys a positive and unforgettable experience. Compassionate and dedicated individual with a diverse background in retail, coaching, and customer service, seeking a position in NDIS support work. With hands-on experience in both Chemist Warehouse and Ghanda Retail, I have developed strong communication, problem-solving, and organizational skills while delivering excellent customer service. My experience coaching children has honed my ability to provide tailored support and guidance to individuals, foster positive relationships, and maintain a safe and supportive environment. Passionate about helping others, I am eager to apply my interpersonal skills, patience, and adaptability to assist clients in achieving their goals and improving their quality of life.

Overview

4
4
years of professional experience

Work History

Retail Worker

chemist warehouse
Langwarrin, VIC
03.2022 - Current
  • Processed returns and exchanges according to company policies, while maintaining positive customer relations.
  • Placed special orders, or called other local stores, to find desired items for customers.
  • Stocked shelves, supplies, and organized displays to focus customer attention on specific items.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Explained information about the quality, value, and style of products to influence customer buying decisions.
  • Greeted customers, identified their needs, and provided assistance with product selection.
  • Assisted in training new employees on product knowledge, customer service, and cash handling procedures.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Coach

lazers basketball club
Langwarrin, VIC
01.2022 - Current
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Mentored team members in order to build confidence and foster a supportive environment.
  • Encouraged players with positive reinforcement during game play or practice sessions.
  • Suggested exercise modifications to individual athletes to avoid strain and injury.
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Maintained positive relationships between players, coaches, parents, administrators.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Collaborated with peer and parent liaisons to achieve program growth while managing coaching development.

Retail Worker

ghanda clothing
Frankston , VIC
11.2021 - 01.2022
  • Consulted with customers about their desired style elements when creating clothing pieces.
  • Kept up-to-date with current fashion trends in order to offer advice when requested.
  • Planned and completed group projects, working smoothly with others.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Cert III - VET Beauty

Holmesglen Tafe
Moorabbin VIC 3189
02-2024

Year 12 Vocational Major (VM) -

Elisabeth Murdoch College
01-2024

Cert III - VET Sport And Recreation

Elisabeth Murdoch College
Langwarrin, VIC 3910
12-2023

Skills

  • Strong communication
  • Patient and reliable
  • Friendly and helpful
  • Customer assistant
  • Goal-driven
  • Relationship building
  • Skill development
  • First aid and CPR
  • Attention to detail
  • Building customer loyalty

Other Qualifications & Certificates

Current

Victorian driver's license (owner of a reliable vehicle)

2020

Elisabeth Murdoch College provides First Aid (HLTAID010 and HLTAID011)

2019

Elizabeth Murdoch College Food Handling Certificate

2023

Elizabeth Murdoch College CERT III Sport and Recreation

References

References available upon request.

Timeline

Retail Worker

chemist warehouse
03.2022 - Current

Coach

lazers basketball club
01.2022 - Current

Retail Worker

ghanda clothing
11.2021 - 01.2022

Cert III - VET Beauty

Holmesglen Tafe

Cert III - VET Sport And Recreation

Elisabeth Murdoch College

Year 12 Vocational Major (VM) -

Elisabeth Murdoch College

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Bella Wyatt