Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Bella Grace Ladd

326 Guyshill Rd Strathfieldsaye ,VIC

Summary

My Name is Bella and my Birthday is the 11th of November 2004 (20 years old). I am a passionate and determined worker who is currently seeking casual work as a disability support worker. I have spent the last few years working in array of different roles, which have allowed me to work on my people skills. I am a confident individual that adapts well to any environment. I am a friendly, empatetic and paitent person, and find making connections with customers/clients an easy and enjoyable task. I have had plenty of experience in different roles and I am looking for a new challenge where my hard work and dedication will be highly valued.

Overview

5
5
years of professional experience

Work History

Receptionist Administrator

Symes Motors BMW
Bendigo, VIC
03.2023 - Current
  • I greet and welcome customers; offer refreshments.
  • I answer incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Organise daily office operations such as filing paperwork, ordering supplies and setting up meeting spaces.
  • Maintain a clean and neat reception area at all times.
  • Respond promptly to emails from customers and other departments within the business.
  • Resolve customer complaints and answer customers' questions when i am able to.

Deli Assistant

Champions IGA
Long Gully, VIC
03.2020 - 01.2024
  • Assisted customers with Deli orders by slicing meats, cheeses, and other items according to the customers specifications.
  • Provided excellent customer service by greeting customers in a friendly manner and answering questions about products and services offered at the deli counter.
  • Cleaned and sanitized food preparation areas, equipment, utensils, dishes, and silverware.
  • Stocked deli cases with fresh products such as meats, cheeses, salads, and other prepared foods.
  • Checked expiration dates on all deli products to ensure quality control.
  • Weighed and priced items for sale according to store guidelines.
  • Followed all safety procedures when handling knives or operating machinery in the kitchen area.
  • Adhered to all state health regulations regarding food safety and sanitation practices.
  • Regularly checked temperatures of hot holding units during shift hours.

Restaurant Team Member

JoJo's (Pizza, Pasta, Bar)
Bendigo, VIC
06.2022 - 03.2023
  • Greeted customers and provided menus.
  • Assisted in taking customer orders and providing recommendations.
  • Delivered food to tables in a timely manner.
  • Provided quality customer service with a friendly attitude.
  • Communicated clearly with kitchen staff regarding order specifics.
  • Cleared, and reset tables as needed throughout shift.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.

Education

High School Diploma -

Catherine McAuley College
Bendigo, VIC
11-2022

GED -

Strathfieldsaye Primary School
Strathfieldsaye, VIC
12-2016

GED -

St Joseph's Primary School
Bendigo, VIC
01-2013

Skills

  • Excellent Customer Service skills
  • Efficient and organised
  • Trustworthy and reliable
  • Problem solving
  • Effective communication
  • Self motivated
  • Positive, can-do attitude
  • Time management

Affiliations

I am an avid health enthusiast and fill my free time with a form of excersise. I am passionate about a healthy lifestyle and find it has had a very positive impact on me as an individual. I also enjoy socialising with my friends in my spare time. I come from a close-knit family and love the grounding effect they have on me. We love trying new experiences together; finding unique food spots being one of them.

Accomplishments

  • Grade 6 Sports house captain
  • Accepted to study Criminology and Criminal justice at Federation University Melbourne

References

References available upon request.

Timeline

Receptionist Administrator

Symes Motors BMW
03.2023 - Current

Restaurant Team Member

JoJo's (Pizza, Pasta, Bar)
06.2022 - 03.2023

Deli Assistant

Champions IGA
03.2020 - 01.2024

High School Diploma -

Catherine McAuley College

GED -

Strathfieldsaye Primary School

GED -

St Joseph's Primary School

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Bella Grace Ladd