Bella Mary Ugiagbe
Glendenning,NSW
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with three years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
3
3
years of professional experience
Work History
Support Worker
Southern Cross Community Healthcare
11.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Created, prepared, and delivered reports to various departments.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
Dental Assistant
Castle Hill Dental Care
06.2022 - 11.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments of procedures daily.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Prepared patient X-rays and images for review by dentist.
- Scheduled and confirmed patient appointments.
Receptionist
Green Dental & Orthodontics
11.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- made rosters
Education
Bachelor of Science - Health Sciences
Western Sydney University
Sydney, NSW04.2026
Skills
- Cleaning and Sanitizing
- Accounts Payable and Receivable
- Daily Living Support
- Client Coping Mechanisms
- Documentation Abilities
- General Housekeeping
- Home Visits
- Customer Inquiries
- Skill Development
- Laptop and Tablet Operation
- Team Meetings
Timeline
Support Worker
Southern Cross Community Healthcare
11.2022 - Current
Dental Assistant
Castle Hill Dental Care
06.2022 - 11.2022
Receptionist
Green Dental & Orthodontics
11.2021 - 06.2022
Bachelor of Science - Health Sciences
Western Sydney University
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