Belle Dean
Bendigo ,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
The McIvor pub
Bendigo, VIC
04.2023 - Current
- Checked on customers regularly to ensure satisfaction with meals and services.
- Assisted guests by promptly responding to questions, requests and concerns.
- Organized special events such as banquets or corporate functions according to guest specifications.
- Monitored quality assurance of all prepared dishes before serving.
- Cleaned, sanitized, and organized kitchen equipment, utensils, and surfaces.
- Communicated effectively with other members of the kitchen staff.
- Maintained accurate inventory records of all food items used in the kitchen.
- Assisted head chef in preparing dishes for customers.
- Organized food items in kitchen storage areas.
- Maintained high standards of cleanliness in the kitchen environment.
- Operated dishwashers safely and efficiently.
Hospitality Worker
Bendigo ice creamery
Bendigo , VIC
10.2021 - 05.2023
- Assisted in training new hospitality workers on proper procedures for providing quality customer service.
- Operated cash registers accurately and efficiently during peak hours of business.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
- Restocked supplies of condiments, beverages and other items as needed.
- Answered questions regarding menu items, special offers and other restaurant information.
- Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance.
- Welcomed customers to property and offered immediate assistance with needs.
Education
Bendigo Senior Secondary College
Bendigo01-2024
Bendigo South East
Bendigo 11-2023
Skills
- Food safety
- Cash Handling
- Customer Service
- Time management abilities
- Active Listening
- Problem-Solving
- Effective Communication
- Strong customer service
- Issue resolution
- Leadership
- Friendly and professional
Timeline
Hospitality Worker
The McIvor pub
04.2023 - Current
Hospitality Worker
Bendigo ice creamery
10.2021 - 05.2023
Bendigo Senior Secondary College
Bendigo South East