Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Ben Cartwright

Jordan Springs,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Gaming Analyst/Cellar Worker

St Marys Leagues Club
05.2017 - Current
  • Identified opportunities for revenue generation by studying player spending habits and proposing targeted promotions.
  • Strengthened AML controls by analyzing transactional data for patterns indicative of money laundering or terrorist financing.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
  • Contributed to increased revenue by effectively managing slot machines and ensuring optimal performance.
  • Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
  • Maintained a clean and organized cellar environment, promoting safety and efficiency in daily operations.
  • Boosted customer satisfaction by implementing innovative beverage menu options and ensuring quality service.
  • Organized special events and promotions that attracted new patrons and increased overall sales revenue.
  • Selected wine, beer and alcohol products based on customer feedback and local product availability.

Education

Certificate IV - Human Resources Management

AHRI
Sydney, NSW
12.2024

Management - Gaming Management Development Course

Leagues Club Australia
Sydney, NSW
10.2023

Certificate IV - Leadership And Management

Tactical Training Group
Sydney, NSW
10.2019

High School Diploma -

Patrician Brothers College Blacktown
Blacktown, NSW
10.2016

Skills

  • Adaptability
  • Data Analysis
  • Time Management
  • Client Relations
  • Inventory Management
  • Cash Handling
  • Gaming Knowledge
  • Upselling Strategies

Accomplishments

Staff Member of the year 2020

Certification

Fork lift licence

References

References available upon request.

Timeline

Gaming Analyst/Cellar Worker

St Marys Leagues Club
05.2017 - Current

Certificate IV - Human Resources Management

AHRI

Management - Gaming Management Development Course

Leagues Club Australia

Certificate IV - Leadership And Management

Tactical Training Group

High School Diploma -

Patrician Brothers College Blacktown

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