Ben Cartwright
Jordan Springs,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Gaming Analyst/Cellar Worker
St Marys Leagues Club
2017.05 - Current
- Identified opportunities for revenue generation by studying player spending habits and proposing targeted promotions.
- Strengthened AML controls by analyzing transactional data for patterns indicative of money laundering or terrorist financing.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Contributed to increased revenue by effectively managing slot machines and ensuring optimal performance.
- Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
- Maintained a clean and organized cellar environment, promoting safety and efficiency in daily operations.
- Boosted customer satisfaction by implementing innovative beverage menu options and ensuring quality service.
- Organized special events and promotions that attracted new patrons and increased overall sales revenue.
- Selected wine, beer and alcohol products based on customer feedback and local product availability.
Education
Certificate IV - Human Resources Management
AHRI
Sydney, NSW12.2024
Management - Gaming Management Development Course
Leagues Club Australia
Sydney, NSW10.2023
Certificate IV - Leadership And Management
Tactical Training Group
Sydney, NSW10.2019
High School Diploma -
Patrician Brothers College Blacktown
Blacktown, NSW10.2016
Skills
- Adaptability
- Data Analysis
- Time Management
- Client Relations
- Inventory Management
- Cash Handling
- Gaming Knowledge
- Upselling Strategies
Accomplishments
Staff Member of the year 2020
Certification
Fork lift licence
References
References available upon request.
Timeline
Gaming Analyst/Cellar Worker
St Marys Leagues Club
2017.05 - Current
Certificate IV - Human Resources Management
AHRI
Management - Gaming Management Development Course
Leagues Club Australia
Certificate IV - Leadership And Management
Tactical Training Group
High School Diploma -
Patrician Brothers College Blacktown
Fork lift licence
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