BEN CHAK
Cranbourne North,Vic
Summary
Disability support professional dedicated to fostering client independence and well-being. I build strong connections with clients, which helps in implementing effective positive behavior strategies. Experienced in team leadership, contributing to improvements in care quality and efficiency. Attentive to documentation and reporting, I'm committed to enhancing quality of life for individuals with disabilities. My approach aims to deliver meaningful improvements in care and team productivity.
Overview
11
11
years of professional experience
Work History
Disability Support Coach
Wallara
Melbourne, Dandenong , Vic
11.2023 - Current
- Monitored client progress and reported any changes in behavior or health conditions to the supervisor.
- Utilised strong assessment skills to determine necessary client care and daily function assistance.
- Provide person-centered support to individuals with disabilities.
- Supervised diverse programs such as sensory activities, art, music therapy, swimming, basketball, and social events.
- Adapt to different environments, client needs, and team structures, ensuring consistent, high-quality support.
- Implement positive behavior support strategies to encourage independence and well-being.
- Assist clients with daily living skills, community engagement, and recreational activities to enhance their quality of life.
- Maintain accurate progress notes, incident reports, and client documentation in line with NDIS requirements.
Team Leader
Aspire Community Services
Cranourne, Melbourne Vic
02.2022 - 11.2024
- Conducted regular performance reviews to assess team members' progress.
- Efficiently coordinated and delegated tasks for improved productivity.
- Maintained well-organized client records, ensuring comprehensive documentation.
- Offered training and support to keep team members motivated and goal-focused.
- Assisted individuals in various housekeeping functions to enhance their abilities.
- Handled client transportation for medical and mental health appointments.
- Managed daily living support tasks, including bed-making, floor-sweeping, and surface sanitization.
- Facilitated effective communication between caregivers and clients regarding health-related concerns.
DISABILITY SUPPORT WORKER
Jaeman
Hawthorn, Victoria, Vic
01.2021 - 12.2023
- Maintained safety with tidy, clean and hazard-free home environments
- Adhered to company requirements for patient interactions and care standards
- Kept detailed daily logs with care actions, patient behaviors and incidents
- Drove clients safely to social activities and appointments
- Provided high level of physical support by lifting, adjusting and moving clients
- Transported patients via wheelchair to and from rehabilitation and daily activities., Prepared and served food while providing excellent customer service
- Unpacked food parcels, packed orders and put stock away
- Communicated with team to uphold high standards and ensure WHS compliance
- Ensured proper management of waste in accordance with standards
- Inspected packaged and unpacked product
- Reported maintenance issues or defects to Team Lead or Supervisor
CREW MEMBER
Tip Top
Dandenong, Vic
01.2017 - 01.2021
- Prepare and serve food while providing excellent customer service
- Communicate with team to respond to issues and complete tasks on time
- Put stock away, pack orders and restock ingredients and materials
- Maintain clean and orderly environment in compliance with WHS standards
- Ensure proper management of waste and maintain HACCP books
- Inspect packaged and unpacked product with good attention to detail
- Report maintenance issues or defects to Team Leader or Supervisor
CREW MEMBER
Ligth 'n' Easy
Carrum Downs, Vic
01.2016 - 01.2017
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Took orders from patrons and input selections into store computer system.
- Packed fast food products in approved containers, cups and bags.
- Stocked shelves and cases with new or transferred items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
CREW MEMBER
Chadstone Body & Paint
Oakleigh, Vic
01.2014 - 01.2016
- Managed stock by packing, restocking and unpacking
- Handled phone orders and scheduled effectively
- Performed lifting in warehouse
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Resolved issues quickly to maintain productivity goals
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
CPR -
Life Saving First Aid
Melbourne, VIC12-2024
Certificate II - First Aid -
Life Saving First Aid
Melbourne, VIC12-2022
Certificate IV - Disability -
Arizona College
Melbourne, VIC 02.2022
Bachelor of Information Technology -
La Trobe University
Bundoora, VIC01.2020
Skills
- Active listening
- Relationship building
- Emotional support
- Healthcare resource support
- Team leadership
- Risk assessments
- Daily living assistance
- Cultural awareness
- Documentation and reporting
- Adaptability and flexibility
- Client advocacy
- Behavior support plans
- Housekeeping and meal preparation
- Time management
- Documentation skills
- Incident reports
- Medication schedules
References
References available upon request.Pouch Puoch
Youth Worker CMY (Centre for Multicultural Youth)
Mobile: 0422 567 161
Email: ppuoch@cmy.net.au
_________________________________________________________
Simon Thok
Jaeman Active
Sports coordinator
Mobile: 0401 309 381
Email : Simon.galuak.thok@gmail.com
Timeline
Disability Support Coach
Wallara
11.2023 - Current
Team Leader
Aspire Community Services
02.2022 - 11.2024
DISABILITY SUPPORT WORKER
Jaeman
01.2021 - 12.2023
CREW MEMBER
Tip Top
01.2017 - 01.2021
CREW MEMBER
Ligth 'n' Easy
01.2016 - 01.2017
CREW MEMBER
Chadstone Body & Paint
01.2014 - 01.2016
CPR -
Life Saving First Aid
Certificate II - First Aid -
Life Saving First Aid
Certificate IV - Disability -
Arizona College
Bachelor of Information Technology -
La Trobe University
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