Ben Hanton
Merimbula,New South Wales
Summary
Passionate hospitality worker with background in diverse roles within the industry. Experience includes front desk operations, customer service, event planning and management. Known for strong communication skills, problem-solving abilities, and commitment to providing exceptional guest experiences. Previous work has positively impacted overall guest satisfaction and repeat business rates.
Overview
3
3
years of professional experience
Work History
Cafe Worker
Bests Community Employment
Ballarat, Victoria
03.2007 - 03.2010
- Prepared various coffee and tea beverages with requested add-ins.
- Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Streamlined kitchen tasks by effectively handling vegetable cutting and ingredient prep.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Provided directions to patrons for finding essential services.
- Sanitized dining tables efficiently both pre- and post-customer visits.
- Adhered to food safety standards, minimizing health risks.
- Assembled and served meals according to specific guest requirements.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Prepared food orders, such as sandwiches, focaccias, and beverages.
- Ensured availability of napkins, utensils, and condiments in service areas.
Education
High School Diploma -
Ballarat Clarendon College
Ballarat, VIC12-2002
Skills
- Safe alcohol service
- Food safety
- Food preparation
- Supply restocking
- Housekeeping
- Cleaning and sanitizing
Timeline
Cafe Worker
Bests Community Employment
03.2007 - 03.2010
High School Diploma -
Ballarat Clarendon College
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