Ben Keane
MOUNT HELENA,Western Australia
Summary
Proven leader and analytical thinker, adept at boosting customer satisfaction and driving sales through strategic operations. Excelled in team leadership and problem-solving, enhancing store efficiency and sustainability. Skilled in customer service and analytics, significantly improved shopping experience and operational outcomes.
Overview
5
5
years of professional experience
Work History
Supermarket Manager
Hills Fresh
02.2020 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed detailed plans based on broad guidance and direction.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
Education
West Australian Certificate of Education (WACE) -
Eastern Hills Senior High School
Perth, WABachelor of Biomedical Science - Anatomy & Human Biology
University of Western Australia
Perth, WA07-2024
Skills
- Multitasking
- Decision-making
- Teamwork and collaboration
- Problem-solving
- Business intelligence
- Managing operations and efficiency
- Adaptability and flexibility
- Customer relations
- Store maintenance
Timeline
Supermarket Manager
Hills Fresh
02.2020 - Current
West Australian Certificate of Education (WACE) -
Eastern Hills Senior High School
Bachelor of Biomedical Science - Anatomy & Human Biology
University of Western Australia
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