Ben Smithers
Patterson Lakes,VIC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Dental Prosthetist/Director
Southeast Dental Prosthetics
01.2016 - Current
- Ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Attention to detail
- Identified issues, analyzed information and provided solutions to problems.
Dental Lab Technician
Fine Art Dental Ceramics
04.2003 - 10.2015
- Enhanced dental prosthetics quality by utilizing advanced equipment and techniques.
- Ensured precise color matching of dental prosthetics, improving patient satisfaction rates.
- Reduced turnaround time for dental appliances through effective time management and organization skills.
- Meticulously inspected final products to ensure adherence to quality standards and dentist specifications.
- Assisted in inventory control, ensuring adequate supplies were available for efficient production.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
- Trained junior technicians on best practices, contributing to overall team success and skill development.
- Fabricated custom dental appliances such as crowns, bridges, dentures, and implants with precision craftsmanship.
- Participated in continuing education courses to stay current with industry trends.
- Improved workflow efficiency by regularly maintaining lab equipment.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Contributed to cost reduction initiatives by evaluating material usage patterns.
- Supported the practice''s reputation as a leader in quality restorative dentistry through consistent production excellence.
- Read prescriptions and specifications and examined models and impressions in order to determine design of dental products to be constructed.
- Prepared wax bite-blocks and impression trays for use.
- Built and shaped artificial gums to achieve snug, comfortable fit in patient's mouth.
- Placed tooth models on apparatus mimicking bites and movement of patients' jaw to evaluate functionality of models.
- Adhered to specifications to craft well-fitting appliances.
- Completed detailed models of patients' mouths to create accurate devices.
- Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
- Completed repairs on various types of apparatus, monitoring work closely to maintain accuracy and meet patient needs.
- Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
- Trained or supervised other dental technicians or dental laboratory bench workers.
Manager/Crew Member
McDonald's
06.1999 - 01.2002
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Advanced Diploma of Dental Prosthetics - Dental Prosthetics
RMIT University
Melbourne, VIC11.2015
Diploma in Dental Technology - Dental Technology
RMIT University
Melbourne, VIC12.2006
Victorian Certificate of Education - VCE
Sandringham College - Sandringham Campus
Sandringham, VIC11.2001
Skills
- Patient Engagement
- Infection Control Maintenance
- Electronic Records Management
- Patient Examinations
- Implant-supported dentures
- Denture fabrication
- Impression taking
- Denture repair
- Laboratory skills
- Professional development
- Problem-solving abilities
Timeline
Dental Prosthetist/Director
Southeast Dental Prosthetics
01.2016 - Current
Dental Lab Technician
Fine Art Dental Ceramics
04.2003 - 10.2015
Manager/Crew Member
McDonald's
06.1999 - 01.2002
Advanced Diploma of Dental Prosthetics - Dental Prosthetics
RMIT University
Diploma in Dental Technology - Dental Technology
RMIT University
Victorian Certificate of Education - VCE
Sandringham College - Sandringham Campus
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