Ben Stanes
Narre Warren North
Summary
Dynamic professional with a proven track record at The Good Guys, excelling in customer relationship building and product knowledge. Demonstrated ability to exceed performance metrics, enhance team efficiency, and master new products. Skilled in staff training and communication, ensuring high-quality customer service and operational success.
Overview
4
4
years of professional experience
Work History
Sales Team Member
The Good Guys
07.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Resolved customer issues promptly, ensuring their continued loyalty to the company's products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Consistently met or exceeded individual performance metrics while contributing positively to overall team success.
- Operated a POS system to finalise and close sales.
- Continuously maintained up to date knowledge on new and existing products.
Warehouse Team Member
The Good Guys
06.2021 - 07.2022
- Assured product quality control by conducting visual inspections before packaging and reporting any damaged items immediately for replacement or further investigation.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Developed strong relationships with coworkers, fostering teamwork and collaboration for improved efficiency.
- Trained new team members on warehouse procedures, protocols and best practices, ensuring smooth onboarding process for new hires.
Education
Year 12 Completion -
Fountain Gate Secondary College
Narre Warren, VIC2024
Skills
- Customer relationship building
- Closing techniques
- Customer service
- Product and service knowledge
- Staff training
- Communication
Timeline
Sales Team Member
The Good Guys
07.2022 - Current
Warehouse Team Member
The Good Guys
06.2021 - 07.2022
Year 12 Completion -
Fountain Gate Secondary College
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