Your Name
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I completed my first year in health science at Otago University New Zealand where I was studying to be a dentist. At present I have put my studies on hold to secure employment. I am a highly motivated reliable person who is seeking a position that allows me to assume more responsibility while enhancing my skills knowledge and experience. I am honest, hardworking reliable punctual and have excellent time management skills and will be an asset to any employer.
Overview
3
3
years of professional experience
Work History
Housing and Mental Health Support Worker
Firstservice Residential
North Miami, FL
06.2022 - 02.2023
- Provided mental health support services to members and families.
- Promoted independence by assisting and supervising clients while completing daily living activities.
- Referred clients to external resources for additional support.
- Supervised personnel directly engaged in housing program administration, maintenance and clerical support.
- Advised residents on tenancy and estate management services information.
- Maintained accurate records and documented client data in company databases.
Administration
Patterson Companies
Lansing, MI
07.2021 - 06.2022
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Processed financial documents, contracts, expense reports and invoices.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Checked stock to determine inventory levels and maintain office supply products.
- Oversaw workflow on job sites and kept projects on schedule.
- Determined equipment, material and staff needs needed to meet production schedule.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled and confirmed patient appointments and consultations.
- Communicated with patients with compassion while keeping medical information private.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Screened employees and visitors using specific protocol and non-contact infrared thermometers.
- Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
- Offered protective masks and face shields to guests.
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
- Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
- Documented data in designated system to present to client upon request.
Casual Packer
Toll: Zara
City, STATE
12.2020 - 01.2021
- Assembled customer orders from stock and packed items in boxes.
- Arranged items on pallets according to size and weight.
- Verified labels for appropriate order numbers and item specifications.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
Picker Packer
Countdown
City, STATE
03.2020 - 11.2020
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Used handheld scanners to key in data for packages.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Labeled boxes and placed in outbound collection areas.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Pulled and packed product using various tools and equipment to meet order goals.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Education
High School Diploma -
Tangaroa College
Auckland 11.2018
Skills
- Safety and Risk Assessments
- Goal Development
- Client Goal Planning
- Confidential Records
- Developing Relationships
- Tracking Client Progress
- Friendly, Positive Attitude
- Active Listening
- People Skills
- Team Building
- Microsoft Office
- Computer Skills
- Customer Service
- Organizational Skills
- PPE Use
- Planning & Organizing
- Good Work Ethic
- Data Management
Timeline
Housing and Mental Health Support Worker
Firstservice Residential
06.2022 - 02.2023
Administration
Patterson Companies
07.2021 - 06.2022
Casual Packer
Toll: Zara
12.2020 - 01.2021
Picker Packer
Countdown
03.2020 - 11.2020
High School Diploma -
Tangaroa College