Benjamin Cheeseman
Goulburn,NSW
Summary
Results-focused manager with experience leading teams, handling cash and budgets, and enforcing safety and liquor standards in hospitality settings. Strong background in training staff, resolving complaints, and coordinating maintenance. Ready to support efficient operations, compliance, and consistent guest satisfaction.
Overview
23
23
years of professional experience
Work History
Hotel Manager
PT Limited
Goulburn
03.2001 - 07.2024
- Supported Pub Funds PT limited hotel operations, guest services, and daily front office activity.
- Coordinated housekeeping schedules to ensure room readiness and maintain cleanliness standards across hotel areas.
- Supervised staff hiring, training, and shift coverage for PT Limited properties.
- Assisted with staff hiring, training, and shift coverage for Pub Funds PT limited properties.
- Resolved guest complaints with effective communication, special requests, and service recovery with professionalism.
- Monitored budgets, invoices, and supplier contracts to support efficient hotel operations.
- Coordinated scheduling of maintenance work for timely repairs and coordinated repairs with engineering and vendors.
- Oversaw the gambling and poker machines, ensuring compliance with RSG regulations.
- Maintained professional standards in liquor management and crowd control with Liquor Management and Crowd Control.
Garbage Collector
Goulburn Mulwaree Council
Goulburn
11.2005 - 11.2006
- Collected household waste along Goulburn Mulwaree Council kerbside collection routes.
- Operated waste collection vehicles using council safety procedures.
- Reported missed collections, damaged bins, and roadside hazards to council supervisors.
- Cooperated with co-workers in order to complete assigned tasks efficiently.
- Assisted in maintaining cleanliness of vehicle interior and exterior on a regular basis.
Meat Process Worker
Goulburn Meat Works
Goulburn
02.2003 - 11.2005
- Trimmed meat carcasses on production line, ensuring quality and consistency for processing. on Goulburn Meat Works production line.
- Followed hygiene and safety procedures across meat processing areas.
- Packed, labelled, and prepared meat cuts for timely dispatch to meet production schedules.
- Trained and supported team members to enhance productivity during fast-paced Goulburn Meat Works shifts.
Education
Mulwaree High School
Goulburn, NSW11-1995
Skills
- Revenue management
- Front office systems
- Budget control
- Regulatory compliance
- Operational oversight
- Guest relations
- Team leadership
- Employee scheduling
- Staff training
- Training and mentoring
- Decision making
- Cash handling
- Facility management
- Safety procedures
- Workplace safety
- Incident reporting
- Quality inspection
- Time management
- Work log maintenance
- Food safety
- Team coordination
Affiliations
- Spending quality time with my kids and my family
- Enjoy all sporting events and listening to music
Timeline
Garbage Collector
Goulburn Mulwaree Council
11.2005 - 11.2006
Meat Process Worker
Goulburn Meat Works
02.2003 - 11.2005
Hotel Manager
PT Limited
03.2001 - 07.2024
Mulwaree High School