Benjamin Crosthwaite
Lismore,NSW
Summary
Dedicated professional with a strong work ethic and effective communication skills. Proven adaptability to new environments and rapid learning of concepts. Focused on contributing to team success and achieving organizational goals. Committed to enhancing customer satisfaction and delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Wardsperson
Lismore base Hospital
Lismore
11.2023 - Current
- I am currently employed at Lismore base hospital as a general wardsperson in a casual position, the job requires lots of patient care and problem solving most days of the week.
- It requires me to be quick on my feet.
- This job has helped me grow in confidence as it is a fast paced environment that can also be a bit full on at times.
- As a wards person I have a responsibility to attend duresses and CPR.
Webster packer
Goonellabah pharmacy
Goonellabah
01.2023 - 11.2023
- Worked as a Webster packer and delivery driver for Goonellabah Pharmacy.
- Working with medicine means that it’s extremely important in communicating with the team and pharmacist.
- I really enjoyed talking with the customers as well as our Webster customers as it helped me to better understand what they needed and how I could help.
- This job really grew my ability in communication and customer relationships.
Team member
Specsavers
Lismore
10.2022 - 01.2023
- Operated optical equipment to support eye examinations and lens fittings.
- Educated customers on product features, benefits, and proper care of eyewear.
- Greeted customers upon entering the store with friendly demeanor.
- Looked for ways to go above and beyond job requirements.
Line manager in Training
Kmart
Ballina
07.2022 - 10.2022
- Was working in a management role as a line manager working in many areas mainly stock room and stock inventory management.
- Grew more in understanding stock and inventory and how to coach and support the team in tasks.
- Also allowed me to learn how to roster.
- Implemented visual merchandising strategies to enhance product presentation.
- Resolved customer inquiries and complaints promptly to ensure positive experiences.
- Evaluated job applications, conducted interviews, and selected suitable candidates for open positions.
Duty Manager
Kmart
Lismore
11.2019 - 07.2022
- Worked in the Duty manager position, where I grew my skills as a leader and mentor.
- Grew in understanding of customer service and satisfaction.
- Managed staff schedules and delegated tasks to maintain efficient workflow.
- Resolved customer inquiries and complaints to enhance service quality.
- Trained new team members on operational procedures and safety protocols.
- Assisted with recruitment processes when necessary, interviewing potential candidates.
Education
Certificate III - Information And Communication Technology
Lumify Learn
Sydney, NSW01-2026
High School Diploma -
Kadina High School
Goonellabah11-2021
Skills
- Communication
- Problem solving
- Leading
- Confident
- Responsible
- Accountable
- Quick learner
- Customer service
- Time management
- Computer skills
- Problem-solving abilities
Hobbies and Interests
- Enjoy swimming and going to the beach
- Love to play the guitar and enjoy playing at my church
- Love to play video games and board games
- Have a working with children's check
- I am a triplet, 1 sister and 1 brother
- Am looking for a job where I can help others and make a difference in a team
Availability
7 days a week
Awards
- Kmart K award - For reaching higher
- School captain - for achieving the position of school captain (both primary and high school)
- Year Advisor award (high school)- outstanding achievement in all classes.
- Working with children's check
Languages
English
references
Lachlan Mackay - Wardsperson and security Supervisor /manager
Phone number - 61 477 061 429
Paul De’Gail - wardsperson and security Manager
Phone number - 047701429
Email - Paul.DeGail@health.nsw.gov.au
Matt lightfoot - supervisor for DSA EOI
Phone number: 61 429 646 576
Judy Currie (shop floor manager pharmacy)
Phone number - 0438895305
Trudy Stewart ( previous kmart store manager has resigned) -61428911986
Jayden Newton - Kmart Manager Lismore
Phone - 61474041857
Email - jandhfishing@gmail.com
James Richie (church pastor and mentor)
Phone - 0415132428
Timeline
Wardsperson
Lismore base Hospital
11.2023 - Current
Webster packer
Goonellabah pharmacy
01.2023 - 11.2023
Team member
Specsavers
10.2022 - 01.2023
Line manager in Training
Kmart
07.2022 - 10.2022
Duty Manager
Kmart
11.2019 - 07.2022
Certificate III - Information And Communication Technology
Lumify Learn
High School Diploma -
Kadina High School