Benjamin Devenish-Meares
Richlands,Queensland
Summary
Dynamic Site Manager with 21 years of operational expertise at Linfox, excelling in supply chain coordination and team leadership. Proven track record in optimizing inventory management and enhancing customer relationships. Adept at problem-solving and driving continuous improvement initiatives, ensuring compliance and operational excellence.
Overview
24
24
years of professional experience
Work History
Site Manager
Linfox
Willawong, Queensland
11.2022 - Current
- C&HG - Tobacco
- Strengthen customer relationships by cultivating collaborative partnerships through consistent, personal engagement.
- Actively participate in regular reviews, and ensure timely resolution of non-complex customer concerns and requests.
- Support the Transport Manager and Team Leader in ensuring site operations are completed within each shift, meeting safety, and customer requirements.
- Maintaining high productivity, delivering a consistently positive customer experience, and observing safety expectations in line with company guidelines.
- Respond promptly to customer needs, and implement improvements based on feedback.
- Manage challenging customers professionally. Listen to and act on customer input.
Operations Supervisor
Linfox
Willawong, Queensland
12.2020 - 11.2022
- C&HG - Tobacco
- Build strong customer relationships through regular contact, prompt issue resolution, and active participation in reviews and meetings as needed.
- People Development - Ensure staff are trained, competent, and supported through accurate records, coaching, and regular observations.
- Support financial accountability by tracking KPI guidelines in line with customer targets.
- Promote a respectful, values-based culture by recognizing safe behavior, and maintaining accurate personnel and payroll records.
- Promote safety by upholding the Site Safety Plan, maintaining risk registers, managing hazards, and completing incident reports, per Linfox procedures. Participate in audits as needed.
- Environmental Responsibility - seeking opportunities to reduce the site's carbon footprint.
Operations Coordinator
Linfox
Willawong, Queensland
04.2020 - 12.2020
- C&HG - Tobacco
- Streamlined daily operations and resource scheduling to boost cross-department efficiency.
- Coordinated meetings, tracked projects, and maintained accurate operational records.
- Assigned tasks and facilitated interdepartmental communication for smooth workflow.
Administrator/Scheduler
Linfox
Willawong, Australia
09.2013 - 04.2020
- FMCG - Tobacco
- Managed deliveries and route reconciliation using SAP for major clients (Philip Morris & Imperial Brands).
- Coordinated fleet schedules, bulk orders, and warehouse operations (bonded & duty-paid).
- Maintained accurate client data and delivery routes.
- Advised on routing improvements and ensured order fulfillment before daily cut-off.
- Built strong client relationships through clear, effective communication.
Customer Service Officer - Driver
Linfox
Willawong, Australia
04.2004 - 06.2018
- FMCG - Tobacco
Massage Therapist
Brisbane Lions
Woolloongabba, Queensland
01.2003 - 01.2008
- Australian Football League (AFL)
Massage Therapist
Brisbane Broncos
Red Hill, Queensland
01.2002 - 01.2004
- National Rugby League (NRL)
Grocery Team Member
Coles
The Gap/St Lucia/Kenmore, Queensland
04.2001 - 06.2002
Education
PL30QLD
The Linfox Leader Program
10-2023
Certificate IV in Remedial Therapy - Massage Therapy
Australian College of Natural Medicine
01.2002
High School Certificate - Year 12 -
Anglican Church Grammar School
12-2000
Small Business Subject Prize - Year 12 -
Anglican Church Grammar School
11-2000
Skills
- Supply chain coordination and optimisation
- Hands-on operational experience from the ground up
- Inventory management
- Data analysis
- Customer relationship management
- Continuous improvement
- Compliance awareness
- Team leadership
- Effective communication
- Problem solving
- Decision making
- Conflict resolution
- Time management
References
References available upon request.
Timeline
Site Manager
Linfox
11.2022 - Current
Operations Supervisor
Linfox
12.2020 - 11.2022
Operations Coordinator
Linfox
04.2020 - 12.2020
Administrator/Scheduler
Linfox
09.2013 - 04.2020
Customer Service Officer - Driver
Linfox
04.2004 - 06.2018
Massage Therapist
Brisbane Lions
01.2003 - 01.2008
Massage Therapist
Brisbane Broncos
01.2002 - 01.2004
Grocery Team Member
Coles
04.2001 - 06.2002
PL30QLD
The Linfox Leader Program
Certificate IV in Remedial Therapy - Massage Therapy
Australian College of Natural Medicine
High School Certificate - Year 12 -
Anglican Church Grammar School
Small Business Subject Prize - Year 12 -
Anglican Church Grammar School
Similar Profiles
Philip GaiPhilip Gai
Voice Picker at LinfoxVoice Picker at Linfox
Patricia Ngaau-HarnettPatricia Ngaau-Harnett
Container Unloader at LinfoxContainer Unloader at Linfox
Joseph MahJoseph Mah
Fuel and Master Data Officer at LinfoxFuel and Master Data Officer at Linfox
Yingqi HeYingqi He
PM Operations Supervisor/Truck Driver at LinfoxPM Operations Supervisor/Truck Driver at Linfox
SILOVATE GUIWASA MALOLO TAWAKEVOUSILOVATE GUIWASA MALOLO TAWAKEVOU
Team Leader Community Support Worker at Anchored CareTeam Leader Community Support Worker at Anchored Care