Benjamin Dinh
Delahey,VIC
Summary
Dynamic and versatile professional with experience as a woodworker, retail assistant, and duty manager. Currently pursuing a Bachelor’s degree in Engineering, combining technical knowledge with hands-on experience. Proven skills in teamwork, organisation, problem-solving, customer service, and communication. Completed Grade 5 Practice of Music in Piano (Repertoire) from the Australian Music Examinations Board (AMEB), demonstrating dedication and discipline.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Duty Manager
Supa Valu IGA
07.2024 - Current
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximise performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Retail Assistant
Supa Valu IGA
07.2022 - 07.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Woodworker
Palta Frames
11.2023 - 02.2024
- Completed general finish work and sanding.
- Measured and cut materials in adherence to schematic drawings.
- Consistently met deadlines while maintaining high standards of quality control for all finished products.
Education
Bachelor's of Engineering - Engineering
RMIT University
Melbourne11.2028
Keilor Downs College
Keilor Downs11.2023
Skills
- Teamwork
- Learning Quickly
- Organisation
- Problem solving
- Time management
- Customer Service
- New Employee Training
- Team Supervision
Availability
Monday: All day
Tuesday: N/A
Wednesday: N/A
Thursday: 16:00-22:00
Friday: 16:00-22:00
Saturday: All day
Sunday: All day
References
- Atilla Ibrahim, Store Manager Supa Valu IGA, +61 404 530 895
- Hanifi Mustafa, Duty Manager Supa Valu IGA, +61 413 501 029
- Matthew Richardson, Duty Manager Supa Valu IGA, +61 491 675 263
- Rita Nugara, Senior Baker Supa Valu IGA, +61 417 103 549
- Alan Thiviarajah, Duty Manager Supa Valu IGA, +61 432 454 873
Hobbies and Interests
-Piano
-Sports (Baseball, Soccer, Taekwondo)
-Gym
Certification
-Grade 5 Practice of Music in the subject of Piano (Repertoire), Australian Music Examinations Board (AMEB)
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Italian
Elementary
Timeline
Duty Manager
Supa Valu IGA
07.2024 - Current
Woodworker
Palta Frames
11.2023 - 02.2024
Retail Assistant
Supa Valu IGA
07.2022 - 07.2024
Bachelor's of Engineering - Engineering
RMIT University
Keilor Downs College
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