Summary
Overview
Work History
Education
Skills
Software
Timeline
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Benjamin Duncan

Bonbeach,Australia

Summary

Accomplished account and project management professional with extensive experience in the industrial and construction sectors. Former Regional Sales Manager for machinery health solutions, demonstrating proficiency in sales leadership and relationship cultivation. Successfully transitioned to entrepreneurship, founding a flourishing aquaculture business that garnered both online acclaim and a physical store presence before an unforeseen incident. Subsequently served as a Project Manager and Director of Coral Ark, a non-profit dedicated to coral conservation. More recently have been in a contract administration role for a large electrical contractor to the commercial construction industry. Adept at building strong customer relationships and driving profitability, I am committed to delivering exceptional customer experiences and driving innovative solutions within the industry.

Overview

25
25
years of professional experience

Work History

Contracts Administrator/Senior Procurement Specialist

Scarlett Contracting
04.2024 - Current

Company Overview: Large electrical contractor in the commercial construction industry

  • Analyse drawings, plans and job briefs to determine required products and materials for each project including but not limited to Lighting fixtures, lighting control, exit and emergency fittings, cable, conduit, communications equipment and CCTV
  • Contribute to construction-related procurement tasks and supported project scheduling requirements for approximately 15 live sites.
  • Coordinate logistics operations to ensure timely delivery of goods while maintaining appropriate inventory levels.
  • Negotiate long-term agreements with major suppliers that resulted in significant cost reductions over time without compromising quality or service levels.
  • Compile project estimates, specifications, and other project documents.
  • Negotiate contracts with vendors and subcontractors for optimal cost savings on materials and services.
  • Collaborate with architects, engineers, and designers to develop innovative solutions for complex construction challenges.

Project Manager

Ultra Coral Australia/ Coral Ark
08.2023 - 02.2024

Company Overview: Large coral export business and not profit entity dedicated to preserving the worlds endangered corals species

  • Establish a not-for-profit entity called Coral Ark dedicated to preserving endangered coral species, including legal and regulatory compliance
  • Consult on systems implementation at the UCA coral farm facility, ensuring smooth integration and operation of new systems
  • Develop comprehensive business plans for Coral Ark, Coral Ark Tourism, and Coral Glamping to support sustainable growth and financial stability
  • Revive and revitalize and maintain the website by regularly updating photos, blogs, product listings, and other relevant content to keep it engaging and informative
  • Identify and apply for government funding and grants to support the initiatives and expansion plans of the coral farm facility
  • Coordinate the purchase of machinery and equipment for the UCA public aquarium and tourism site to ensure operational readiness and visitor satisfaction

Owner/ Operator

Exotic Aquaculture Australia
07.2014 - 06.2023

Company Overview: Retail Marine Aquarium store which focused on sustainably farmed coral and fish

  • Oversee the maintenance of multiple major coral systems, including automated monitoring and control of pumps, heaters, and reactors through an Apex control system, ensuring optimal environmental conditions for coral species
  • Manage website maintenance, regularly updating photos, blogs, and products to enhance user engagement and drive sales
  • Manage the entire process of online orders, from receipt to dispatch, ensuring timely and accurate fulfillment
  • Supervise the store and casual staff, maintaining a productive and customer-focused retail environment
  • Engage in breeding, raising, and cultivating a diverse range of marine fish and live cultures, contributing to the biodiversity of the aquatic ecosystem
  • Conduct coral propagation, run trials, and monitor growth rates of corals, contributing to conservation and research efforts in the field


Regional Sales Manager/ Reliability Technology Sales

Alstom / G.E.
04.2010 - 12.2014

Company Overview: Provider of machinery health monitoring solution and a leader in predictive maintenance technologies

  • Build and nurture relationships with major customers in Victoria, Tasmania, and South Australia through continuous commincation and regular site visits
  • Identify and engage potential clients across the southern States through targeted prospecting efforts
  • Support existing and new customers in implementing solutions for overall plant reliability and predictive maintenance
  • Develop annual business plans for each state to drive strategic growth and performance
  • Conduct on-site product demonstrations and training for various technological products, including Infrared cameras, Laser alignment systems, vibration analyzers, ultrasonic devices, and other measurement and testing equipment
  • Analyze customer sales, margins, and trends to pinpoint areas of growth and address any negative trends
  • Collaborate with the internal sales team to delegate quotations, orders, and address urgent customer needs effectively


Area Manager

Interlloy
06.2007 - 03.2010

Company Overview: Supplier of alloys and specialty steels

  • Cultivate and manage relationships with 300+ customers through scheduled visits, while actively pursuing new accounts
  • Forecast and maintain optimal stock levels for multiple key accounts, ensuring seamless supply
  • Supervise and support the internal sales team, overseeing quotation delegation, order fulfillment, and addressing urgent customer needs
  • Expanded designated territory by 25%, achieving the highest revenue in the country during the '07/'08 period
  • Secured the largest individual sale of 2007, amounting to $300,000 invoiced in 2008

Account Mgr/ Cust. Service Supervisor

Nylex Ajax Engineered Fasteners
07.2000 - 01.2007

Company Overview: Manufacturer of engineered fastener supplying the Australian automotive industry

  • Build and maintain relationships with over 80 tier 2 automotive customers
  • Quote new products and work with the customer and engineering team to determine solutions to customer requirements
  • Assist the production planning department in the scheduling or requirements and the expedition of critical orders through the factory

Education

Victorian Certificate of Education -

Monash Secondary College
01.1997

MS Excel Advanced -

Odyssey Training
05.2013

Vibration Analyst: Category 1 -

Vibration Institute
05.2011

Certificate III - Wholesale, SIR30307

Performis
02.2010

Effective Sales -

VECCI
11.2004

Learning with Outlook -

Priority Management
01.2001

Skills

  • Relationship building
  • Contract negotiation
  • Sale finalisation
  • Territory growth
  • Problem solving
  • Communication
  • Project management
  • Website creation
  • Key client management
  • Client retention
  • Data analysis
  • Team building
  • Proficient in technology
  • People management
  • Presentation
  • Process management
  • Procurement processes

Software

  • Adobe
  • Simpro
  • Groundplan
  • SOP
  • MS Suite (Excel / Word / PPT)
  • Wordpress / Shopify
  • Priority
  • Google Suite
  • Connecteam


Timeline

Contracts Administrator/Senior Procurement Specialist

Scarlett Contracting
04.2024 - Current

Project Manager

Ultra Coral Australia/ Coral Ark
08.2023 - 02.2024

Owner/ Operator

Exotic Aquaculture Australia
07.2014 - 06.2023

Regional Sales Manager/ Reliability Technology Sales

Alstom / G.E.
04.2010 - 12.2014

Area Manager

Interlloy
06.2007 - 03.2010

Account Mgr/ Cust. Service Supervisor

Nylex Ajax Engineered Fasteners
07.2000 - 01.2007

MS Excel Advanced -

Odyssey Training

Vibration Analyst: Category 1 -

Vibration Institute

Certificate III - Wholesale, SIR30307

Performis

Effective Sales -

VECCI

Learning with Outlook -

Priority Management

Victorian Certificate of Education -

Monash Secondary College
Benjamin Duncan