Benjamin Gillies
Kennington
Summary
Driven employee with a track record of excellence in fast-paced environments like BWS and KFC. Demonstrates exceptional teamwork, collaboration, and customer service skills. Proven ability to enhance workplace safety and efficiency, with a commitment to continuous improvement and problem-solving. Excels in leveraging computer skills for operational success. Experienced Team Member bringing outstanding performance working with others to meet common goals. Eager to bring knowledge to support business and customer needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SDA Representative
SDA
06.2024 - Current
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with clients and customers to gather, provide and share updated information on services.
- Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
- Initiated district-wide survey to gauge public opinion on various issues, using results to guide policy decisions.
Team Member
BWS
11.2020 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Working effectively in fast-paced environments.
- Skilled at working independently and collaboratively
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Cook/Front Counter
KFC
04.2017 - 11.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Bendigo Senior Secondary 2019
Catholic College Bendigo 2013-2018
Skills
- Customer Service
- Positive Attitude
- Problem-Solving
- Cash Handling
- Workplace Safety
- Product Knowledge
- Sales expertise
- Training and mentoring
- Computer Skills
- Attention to Detail
- Situation diffusing
- POS skills
Certification
Responsible Service of Alcohol
Working with Children Check
Certificate of Attainment in Work Health and Safety
Victorian driver's License (P2)
Motorbike license
CPR/AED Certification
Contact
Kennington, VIC 3550
Timeline
SDA Representative
SDA
06.2024 - Current
Team Member
BWS
11.2020 - 05.2024
Cook/Front Counter
KFC
04.2017 - 11.2020
Catholic College Bendigo 2013-2018
Bendigo Senior Secondary 2019
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