Benjamin Hamilton
Albany Creek
Summary
Versatile and results-driven, I excel in my current role by mastering both shipment coordination and leadership, significantly enhancing operational efficiency. Wherever I am needed, I go and show tremendous results, going above and beyond what was expected as well as making minor improvements to traditional procedures and processes.
Dynamic individual with hands-on experience in Warehousing and talent for navigating challenges. I bring strong problem-solving skills and proactive approach to new tasks. I am known for my adaptability, creativity, and results-oriented mindset that is committed to making meaningful contributions and advancing organisational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Person
Auto Parts Group
08.2020 - Current
- Picked stock according to order sheets and prepared for transport.
- Restocked shelves and helped locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Assisted in training new employees, sharing knowledge of store procedures and best practices.
- Conducted research to address shipping errors and packaging mistakes.
- Ensured a clean, safe, and welcoming store environment for customers and staff alike.
- Collaborated with team members to optimize store operations and achieve performance goals.
- Contributed to successful annual inventory counts, ensuring accuracy and efficiency throughout the process.
- Managed receiving area efficiently by organizing incoming shipments and verifying accuracy against purchase orders.
- Increased overall productivity by being cross-trained in other departments as needed.
- Resolved customer complaints professionally, providing solutions that met both their needs and company policies.
- Assisted with training and mentoring new staff members.
Depot Technician
Fastway Couriers
09.2016 - 03.2020
- Reduced product damage rates by enforcing proper handling techniques and storage methods.
- Worked fast to complete tasks and meet daily deadlines.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Collaborated with team members to optimize workflow, ensuring timely completion of tasks.
Animal Produce Packer
Northside Produce
01.2016 - 07.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customer.
- Cleaned and maintained animal pens, cages and coops.
- Provided daily food and water for livestock.
Education
Bachelor of Science - Animal Ecology
University of Sunshine Coast
Brisbane, QLD12-2029
Skills
- Highly adaptive learning
- Able to work alone or in teams
- Heavy lifting
- Picking orders
- Warehouse safety
- Shipment coordination
- Inspecting merchandise
- Deadline adherence
- Packing shipments
- Stock control
- Receiving shipments
- Multitasking and organization
Certification
- Certificate III in Animal Studies, Issued by TAFE QLD, 2015 July
Languages
English
Native or Bilingual
Interests
- Offering time and support to shelters for animals
- Music
- Animal Welfare Advocacy
Timeline
Store Person
Auto Parts Group
08.2020 - Current
Depot Technician
Fastway Couriers
09.2016 - 03.2020
Animal Produce Packer
Northside Produce
01.2016 - 07.2016
Bachelor of Science - Animal Ecology
University of Sunshine Coast
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