Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
BusinessDevelopmentManager

Benjamin Keane

Wallan,Australia

Summary

Experienced Business Development Manager specializing in automotive refinishing with a 21-year track record. Demonstrated success in generating over two million dollars in sales annually through effective relationship building and partnership cultivation. Skilled in identifying and qualifying business opportunities to enhance customer satisfaction. Committed to contributing to overall company growth and success.

Overview

21
21
years of professional experience

Work History

Business Development Manager

AUTOPACT (Bayford)
03.2024 - Current
  • Negotiate long-term deals and product agreements with clients.
  • Enhanced customer satisfaction by delivering exceptional service to existing clients, fostering loyalty and repeat business.
  • Optimizing sales strategies and expanding market presence.
  • Work closely with management to achieve department objectives.
  • Boost customer satisfaction by addressing client needs promptly and efficiently.

Business Development Manager

Thompson Motor Group
09.2017 - 10.2023
  • Developed relationships with potential clients through consistent engagement and negotiation of contracts.
  • Coordinated with marketing team for creation of targeted promotional materials and campaigns.
  • Responded to requests for information by drafting tailored proposals for prospects.
  • Networked with potential clients at tradeshows and conferences to enhance visibility.
  • Researched target markets to gain insights into customer needs and preferences.
  • Assisted customers with product selection based on their individual needs.
  • Monitored competitors' activities, pricing, and promotions in the region.
  • Developed and implemented sales strategies to increase market share in assigned territory.

Operations Manager

MIPA Australia
02.2005 - 07.2017
  • Implemented strategies that reduced operating costs while ensuring high customer satisfaction levels.
  • Managed staffing functions including recruitment, onboarding, training, and disciplinary actions.
  • Maintained accurate inventory records to effectively track stock levels and minimize expenses.
  • Coordinated cross-departmental collaboration with sales, marketing, finance, and human resources.
  • Monitored processes to enhance efficiency, team performance, and customer service outcomes.
  • Ensured compliance with safety regulations to maintain a secure work environment for personnel.

Sales Representative

Robaust
02.2004 - 02.2005
  • Collaborated with team members to develop effective sales plans.
  • Advised customers on the latest product features and benefits.
  • Educated customers about products and services offered by the company.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Monitored inventory levels and placed orders as needed.
  • Resolved customer complaints promptly and efficiently.
  • Generated new business opportunities through cold calling campaigns.

Education

High School Diploma -

Greensborough Secondary College
01-1994

Skills

  • Relationship management

  • Customer retention

  • Business growth

  • Effective communication

  • Goal setting

  • Superb time management

  • Sales strategy

  • Client engagement

  • Performance evaluations

  • Competitor monitoring

  • Decision-making

  • Excellent time management skills

  • Key account management

  • Prospecting skills

  • Contract negotiation

  • Client relationship building

  • New business development

  • Territory management

  • Market understanding

Accomplishments

  • Won "Spare parts award" for having the largest parts sales for GM Holden in 2018/19/20.

Timeline

Business Development Manager

AUTOPACT (Bayford)
03.2024 - Current

Business Development Manager

Thompson Motor Group
09.2017 - 10.2023

Operations Manager

MIPA Australia
02.2005 - 07.2017

Sales Representative

Robaust
02.2004 - 02.2005

High School Diploma -

Greensborough Secondary College

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Benjamin Keane