Gemma King
Brisbane,QLD
Summary
Customer-focused professional offering strong background in hospitality. Stays on top of fast-paced work by diligently completing assignments and looks for opportunities to help others. Keeps strict compliance with health and safety requirements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Get A Burger
Cannon Hill, QLD
11.2023 - 05.2024
- Resolved customer complaints promptly in order to maintain high levels of satisfaction.
- Served food and drinks to customers in a timely manner.
- Assisted in seating guests and ensuring they were comfortable.
- Operated cash registers accurately and efficiently during peak hours of business.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
- Answered questions regarding menu items, special offers and other restaurant information.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Restocked supplies of condiments, beverages and other items as needed.
- Took orders accurately and communicated them to the kitchen staff promptly.
Team Leader
Boost juice
Brisbane, QLD
01.2021 - 10.2023
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Maintained a clean work environment throughout shifts by wiping down surfaces regularly.
- Measured ingredients according to recipes for various juices.
- Labeled all juice bottles correctly before packaging them for sale or delivery.
- Maintained accurate records of inventory levels and restocked supplies as needed.
- Cleaned and sanitized juicer, containers, and food preparation areas.
- Inspected fruit for quality prior to use in juice blends.
- Provided customer service at the counter when needed, including taking payments and answering questions about menu items.
Education
High School Diploma -
Cavendish Road State High School
Brisbane, QLD11-2022
Skills
- Excellent customer service skills
- Food Preparation
- Supply Restocking
- Excellent Communication
- Task Prioritization
- Problem-Solving
- Store Cleaning
- Stock replenishment
- Professional Appearance
Certification
Barista Course
First Aid Certificate
Cert 3 in business
Timeline
Hospitality Worker
Get A Burger
11.2023 - 05.2024
Team Leader
Boost juice
01.2021 - 10.2023
High School Diploma -
Cavendish Road State High School
Similar Profiles
Julie YooJulie Yoo
Handmade Burger at Newyork Burger, Nobrand Burger, Mom's Touch, Frank BurgerHandmade Burger at Newyork Burger, Nobrand Burger, Mom's Touch, Frank Burger
Gurdeep SinghGurdeep Singh
Chef De Partie at Burger BurgerChef De Partie at Burger Burger
Karanveer SinghKaranveer Singh
Chef de Partie at Burger BurgerChef de Partie at Burger Burger
Ailysh Lewis-MillarAilysh Lewis-Millar
Support and Advocacy Worker at Micah ProjectsSupport and Advocacy Worker at Micah Projects
Joshua WheatleyJoshua Wheatley
Procedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) HospitalProcedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) Hospital