Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

BENJAMIN KISS

Summary

Motivated university student, seeking the opportunity to apply skills in retail, customer service, teamwork, collaboration, and passionate about promoting excellent client-focused satisfaction, and providing a depth of knowledge on products carried. Excellent at verbal and written communication, with a keen attention to detail.

Overview

6
6
years of professional experience

Work History

WAREHOUSE ASSISTANT

Europacific Footwear
03.2021 - Current
  • Arranged, displayed, and replenished stock during high sale periods
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labelling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.


CHAPLAIN, OFFICER (Volunteer Leader)

Boys Brigade - 21st VIC Mitcham
02.2020 - Current
  • Assisted individuals with obtaining specialized support for medical, mental, and physical needs
  • Presented a strong, authentic supportive presence among organization, church, and community members in helping people in crisis
  • Provided emotional and spiritual care to participants in the program, and fellow volunteer peers/staff
  • Generated new informative/educational materials and media for use by organization.

INFORMATION TECHNOLOGY ENGINEER

Impeltec
12.2019 - 10.2020
  • Managed reception/information desk to assist employees and contractors and provide solutions to issues on-site and remotely
  • Coordinated inbound and outbound phone calls to be able to provide remote service solutions and follow up on bookings, emails, and queries
  • Collaborated with on-site support staff in the creation of and implementation of solutions
  • Communicated with staff and clients to understand specific system requirements
  • Resolved technical issues promptly, minimizing the impact on business operations.

WAITER

Carlos Cantina Mexican Restaurant
11.2018 - 09.2019
  • Utilized POS system to input orders and process payments
  • Promoted great customer service by remaining attentive to guest needs
  • Answered phones to take orders for customer pick-up or delivery
  • Resolved customer complaints with patience and professionalism to maintain a positive atmosphere
  • Provided feedback from customers to management for continuous service improvement.

Education

BACHELOR OF HEALTH SCIENCE/APPLIED SCIENCE - OSTEOPATHY -

RMIT University
Bundoora, VIC
11.2028

BACHELOR OF HEALTH SCIENCES/ARTS - EXERCISE PHYSIOLOGY -

Deakin University
Burwood, VIC
10.2023

Skills

  • Customer Service
  • Interpersonal Communication
  • Product Knowledge
  • Phone Etiquette
  • Professional Demeanour
  • Teamwork and Collaboration
  • POS Systems
  • Community Service
  • Microsoft Office
  • Data Entry and Records Maintenance
  • Order Picking
  • Attention to Detail

References

  • Alastair Murray - Europacific Footwear, Chief Operations Officer

      0409725979 | alastair@europacificfootwear.com.au

  • Stephen Hicks - Impeltec, Design and Engineering Director

      0423023212 | stephen.hicks@impeltec.com

  • James Lake - Boys Brigade Victoria, President

      0406614444 | jlake@bbvic.com

Timeline

WAREHOUSE ASSISTANT

Europacific Footwear
03.2021 - Current

CHAPLAIN, OFFICER (Volunteer Leader)

Boys Brigade - 21st VIC Mitcham
02.2020 - Current

INFORMATION TECHNOLOGY ENGINEER

Impeltec
12.2019 - 10.2020

WAITER

Carlos Cantina Mexican Restaurant
11.2018 - 09.2019

BACHELOR OF HEALTH SCIENCE/APPLIED SCIENCE - OSTEOPATHY -

RMIT University

BACHELOR OF HEALTH SCIENCES/ARTS - EXERCISE PHYSIOLOGY -

Deakin University

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