Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Benjamin Merrick

Airport West

Summary

Energetic professional proudly certified in customer service. Poised and reliable with experience training and mentoring new employees in phone etiquette and troubleshooting. Offering positive attitude and strong work ethic, ready to learn and develop in fast-paced kitchen environment. Brings foundation in food safety principles and commitment to following recipes accurately. Ready to use and develop skills in food preparation and a teamwork role.

Overview

2
2
years of professional experience

Work History

Pizza Maker

Pizza Hut
05.2024 - Current
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.

Customer Service Representative

Greenhouse Pools and Spas
09.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.

Education

High School Diploma -

St. Bernards College
Essendon, VIC
10-2026

Skills

  • Teamwork and collaboration
  • Customer service
  • Safe food handling
  • Food safety
  • I am good with people
  • Respectful and responsible
  • Hard Working
  • I will take on challenges

Accomplishments

I have completed my bronze medallion in the Duke of Edinburgh program which involves, four main sections: Volunteering, Physical, Skills, and an Expedition. Participants spend three months on each of the first three sections, with one extended to six months. Activities include helping the community, improving in a sport, learning a new skill, and completing a two-day, one-night expedition involving hiking, camping, and teamwork. The award helps build confidence, independence, and valuable life skills.

Timeline

Pizza Maker

Pizza Hut
05.2024 - Current

Customer Service Representative

Greenhouse Pools and Spas
09.2023 - Current

High School Diploma -

St. Bernards College

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Benjamin Merrick