BENJU DULAL
Seaton,Australia
Summary
Experienced Union Organizer specializing in member recruitment and workplace mobilization. Negotiated enterprise agreements and resolved disputes, enhancing union power. Strong relationship-building and strategic planning skills drive campaigns for fair working conditions and advocate for worker rights.
Overview
19
19
years of professional experience
1
1
Certification
Work History
UNION ORGANISER
United Workers Union
Adelaide, SA
08.2020 - Current
- Develop and implement strategic recruitment plans, actively growing union membership and power.
- Identify, appoint, and develop workplace delegates and Health & Safety Representatives (HSRs) through targeted coaching and training.
- Campaign and negotiate for Industry Enterprise Agreements, while advising members on relevant legislation (Awards, EAs, WHS).
- Led political and social campaigns (e.g., wage theft, federal elections), engaging members and coordinating community outreach to strengthen union presence.
- Facilitated group inductions for prospective members while coordinating with management to effectively resolve workplace disputes.
- Delivered core union services to employees in food, beverage, and disability sectors, navigating industrial relations systems to promote fair working environments.
EMERGENCY DEPARTMENT REGISTERED NURSE
Hornsby Hospital
Hornsby, NSW
10.2019 - 04.2020
- Delivered compassionate treatment and managed comprehensive care plans for emergency patients, ensuring optimal patient outcomes.
- Coordinated with physicians and multidisciplinary teams to assess health needs and implement urgent clinical interventions, enhancing patient care delivery.
- Led and mentored junior staff in direct patient care and telemetry monitoring, fostering skill development and improving team performance.
- Note: Also served as a Registered Nurse at Marter Hospital (Feb 2015 – Jul 2015), maintaining strict compliance with medication administration and PBDS clinical competency standards.
CAMPAIGN SUPPORT OFFICER
NSW Nurses’ and Midwives' Association (NSWNMA)
Sydney, NSW
03.2016 - 10.2019
- Collaborated with campaign organisers to plan, execute, and evaluate strategic workplace campaigns, enhancing engagement and impact.
- Coordinated multi-channel communications, integrating traditional media and digital campaigns to effectively reach and engage target audiences.
- Mobilized nurses and midwives on critical workplace issues, delivering education and training sessions to empower members.
- Built union power through systematic organising, utilizing face-to-face conversations and structured recruitment strategies to drive membership acquisition and retention.
- Accurately updated and managed member data within the union database (Unionware) to evaluate promotional data and improve future campaign planning.
BUSINESS DEVELOPMENT CONSULTANT
CPM Pt Ltd (AGL & Telstra)
Newcastle, NSW
02.2011 - 10.2013
- Generated leads and developed sales pipelines, closing 400-500 sales annually.
- Cultivated relationships with clients and local businesses, negotiating contracts and delivering value-added services.
- Conducted SWOT analyses to create strategic corporate plans, enhancing customer acquisition and retention.
FIELD SALES REPRESENTATIVE
Sales Force Australia Pty Ltd
Newcastle, NSW
06.2007 - 11.2010
- Exceeded daily and weekly sales targets by assessing consumer needs to deliver customized energy solutions.
- Developed relationships with clients to understand their needs and preferences.
- Conducted product demonstrations to showcase features and benefits effectively.
- Collaborated with marketing teams to design promotional materials for new products.
Education
Bachelor of Nursing -
The University of Newcastle
NSW12-2014
Diploma in Community Welfare -
Hunters TAFE
NSW12-2010
Skills
- Union organizing
- Member recruitment
- Member retention
- Workplace mobilization
- Campaign management
- Enterprise agreement campaigns
- Industrial relations
- Labor policy advocacy
- Dispute resolution
- WHS legislation compliance
- Award navigation
- Online organizing
- Grassroots mobilization
- Strategic planning
- Relationship building
- Negotiation skills
- Negotiation strategies
- Conflict resolution
- Team leadership
- Training facilitation
- Problem solving
- Community engagement
- Delegate mentoring
Accomplishments
- United workers Union Success, Negotiated and secured 6 highly favourable Enterprise Bargaining Agreements (EBAs), consistently delivering improved outcomes and high member satisfaction.
- NSWNMA Success, Recognized as the best recruiter of members at the NSWNMA; secured a permanent position from a temporary role due to exceptional performance in new member acquisition and retention.
- Sales & Growth Excellence, Won the Best Sales Representative Award (2013) and successfully led a team to achieve the highest regional sales volume, ranking in the top 10 out of 200 representatives.
- Customer Satisfaction, Consistently maintained a 97% customer satisfaction rating through transparent communication and strategic relationship management.
References
Available upon request.
Core Competencies
Member Recruitment & Retention, Delegate Training & Mentoring, Workplace Mobilisation, Enterprise Agreement (EA) Campaigns, Dispute Resolution, WHS Legislation, Navigating Awards & Agreements, Strategic Planning, Digital & Traditional Campaigning, Political & Social Advocacy, Clinical Nursing, AHPRA Standards, Healthcare Sector Navigation, CRM Systems (Unionware, Ulink), Data Analysis, Pipeline Management, Negotiation, Conflict Resolution
Personal Information
Willing To Relocate: 1
Languages
English
Professional
Hindi
Native/ Bilingual
Nepali
Native/ Bilingual
Certification
- Bachelors of Nursing- 2014
- Diploma of Community Welfare -2010
- ACTU Foundation of Organising- 2016
- ACTU Recruitment Skills- 2017
- ACTU Foundation of Industrial Relations -2024
Timeline
UNION ORGANISER
United Workers Union
08.2020 - Current
EMERGENCY DEPARTMENT REGISTERED NURSE
Hornsby Hospital
10.2019 - 04.2020
CAMPAIGN SUPPORT OFFICER
NSW Nurses’ and Midwives' Association (NSWNMA)
03.2016 - 10.2019
BUSINESS DEVELOPMENT CONSULTANT
CPM Pt Ltd (AGL & Telstra)
02.2011 - 10.2013
FIELD SALES REPRESENTATIVE
Sales Force Australia Pty Ltd
06.2007 - 11.2010
Bachelor of Nursing -
The University of Newcastle
Diploma in Community Welfare -
Hunters TAFE