Benoite Batamuliza
West Wodonga,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level volunteer position. Ready to help team achieve project goals.
Overview
4
4
years of professional experience
Work History
Receptionist
Appartments
03.2016 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Cashier
Supermarket
12.2014 - 03.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Education
Certificate III - Associate of Applied Science,Family And Community
MRT College
Roselands, NSWDiploma - Accounting And Computer Science
Group Scolaire APACE
Rwanda 10.2014
Skills
- Meeting Preparation
- Customer and Client Relations
- Customer Service
- Verbal and Written Communication
- Reminder Calls
- Active Listening
- Information Protection
Languages
English
Full Professional
French
Native or Bilingual
Swahili
Native or Bilingual
Kinyarwanda
Native or Bilingual
Kinyamulenge
Native or Bilingual
Timeline
Receptionist
Appartments
03.2016 - 12.2018
Cashier
Supermarket
12.2014 - 03.2015
Certificate III - Associate of Applied Science,Family And Community
MRT College
Diploma - Accounting And Computer Science
Group Scolaire APACE
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