Berhanu Deme
13 Barn Elms Parade , Caroline Springs ,VIC
Summary
Dedicated Child Protection Case Practice Support Worker with a strong focus on client emotional support, relationship building, and effective communication. Proven ability to supervise and assess family interactions, ensuring the well-being of children in care.
Compassionate multitasking and problem-solving. Experienced in delivering supportive case management services while collaborating with internal and external stakeholders to enhance family support and child welfare outcomes.
Detail-oriented professional with a focus on supervising family contact visits and providing comprehensive reports to guide case management strategies. Committed to fostering emotional support for children and families facing challenges.
Overview
5
5
years of professional experience
Work History
Child Protection Case Practice Support Worker
DFFH
VIC
02.2021 - Current
- Transports children to services and family contact centre.
- supervise contact visits between children in care and family members based on child protection order
- Observes and assesses interaction during visits and record case notes based on the observations and assessments.
- Provide reports to experienced case managers to help guide the child case plan.
- Engaging with internal and external stake holders.
- Building relationship and emotional support needs of children and families.
- Delivering case practice case management service for children and young people who are either living families or in out of home care.
Education
Bachelor of Social Science ( Social Welfare ) - Social Science ( Social Welfare )
Charles Sturt University
05-2020
Diploma - Diploma of Community Service
OTEN
07-2015
Diploma of Information Technology - User Support
Victoria University
Melbourne, VIC06-2005
Skills
- Client Focused and Emotional Support for Families and children's facing challenges and issues
- Multi- linguistic
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Active listening
- Organizational skills
- Relationship building
- Excellent communication
- Interpersonal communication
- Team collaboration
Timeline
Child Protection Case Practice Support Worker
DFFH
02.2021 - Current
Bachelor of Social Science ( Social Welfare ) - Social Science ( Social Welfare )
Charles Sturt University
Diploma - Diploma of Community Service
OTEN
Diploma of Information Technology - User Support
Victoria University