Summary
Overview
Work History
Education
Skills
Certification
References Available At Request
Timeline
Generic

Bethany Halket

Summary

A dynamic professional with over 5 years of dedicated experience in providing exceptional customer service across various industries. Leveraging a background in hospitality management, I have effectively overseen teams and operations, demonstrating adeptness in leadership and team collaboration. Known for my bubbly personality and enthusiasm, I bring a positive energy to every interaction and work diligently to foster positive relationships. With a strong determination to continuously improve my skills, I am a fast learner who thrives in fast-paced environments. Committed to achieving shared goals, I excel in working collaboratively within team settings to deliver outstanding results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Assistant

H&M
10.2022 - 01.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring A positive experience for all clients.
  • Processed transactions accurately while maintaining A high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • visual merchandising products to look attractive and appeal to potential customers.
  • Increasing membership/customer loyalty percentage.

Shift Manager

McDonald's
08.2017 - 10.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Education

Certificate IV - Community Services

Victoria University
Werribee
12.2020

Skills

  • Management skills
  • Cash Handling
  • Goal-Oriented
  • Sales expertise
  • Interpersonal skills
  • problem solving & critical thinking
  • Adaptability
  • Working well under pressure

Certification

  • First aid Training - January 2022 - 2025

References Available At Request

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Timeline

Sales Assistant

H&M
10.2022 - 01.2024

Shift Manager

McDonald's
08.2017 - 10.2022

Certificate IV - Community Services

Victoria University

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Bethany Halket