Bethany Scamp

• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.

Branch Support Officer

• Customer service, specifically providing detailed advice and information on Branch products and services; Answering and guiding enquiries regarding individuals/teams for Branch activities/competitions; Assist in set-up/ pull-down of sport and recreation activities and hall hires;
• Signing members up for gym
• Opening and closing of centre
• Balancing and Banking of cash
• Proficient using latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches

Childcare Administrator

• Administer record keeping
• Maintain rapport with parents
• Prepare budgets and annual reports
• Explain or answer procedural questions
• Take bookings; Prepare and Send invoicing to parents
• Assist childcare staff with supervising children when required