Summary
Overview
Work History
Skills
Accomplishments
Recent Presentations
Timeline
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Bethany Smith

Yeronga,QLD

Summary

Experienced career fundraising all-rounder, direct marketing manager, and donor development specialist with over 16 years of experience.

Creative analytical unicorn. Lover of data and Raiser's Edge CRM. Passionate communicator and relationship marketer.

Lifelong student dedicated to personal and professional development. Currently studying for the CFRE exam, aiming for accreditation in early 2024.

Overview

17
17
years of professional experience

Work History

Donor Development Specialist

QIMR Berghofer Medical Research Institute
11.2022 - Current
  • Specialist communications, fundraising and donor engagement role within the Corporate Affairs and Fundraising (CAF) team
  • Responsible for the development, implementation and management of the Institute's donor development program (individual "mid-level" donors in the $500-$50,000 giving range, and regular giving program)
  • Use data-driven insights, commitment scoring and supporter surveys to determine strategic priorities and raise the Institute's profile as a charity of choice
  • Advise and collaborate with Marketing team on messaging, design and data segmentation for campaigns and appeals, including writing a large variety of copy for signatories including the CEO and medical researchers

Donor Development Specialist

MS Queensland
04.2019 - 11.2022
  • Management, design & execution of all direct marketing campaigns within individual giving; responsible for the retention and acquisition of donors & regular givers
  • Copywriting for appeals, donor newsletters & other donor communications
  • Data selections, reporting and analysis for all direct marketing campaigns & appeals
  • Forecasting & projections for annual budget: appeals (retention and acquisition) & regular giving
  • Helped establish a donor-centric strategy, due to which our fundraising team were awarded FIA's Best Supporter Experience & Most Outstanding Fundraising Project (Best at Thank You) 2022

Fundraising Coordinator

The Prince Charles Hospital Foundation
06.2017 - 03.2019
  • Planning, design & execution of all fundraising campaigns & appeals
  • Generated all required reports & proactively provided campaign & fundraising insights and commentary to improve performance
  • Initiated migration to Raiser's Edge from an unsuitable CRM & major player in the implementation of the new platform & trained staff
  • Provided overarching fundraising program analysis & donor health checks
  • Coordination of all fundraising programs, including running projections for campaign performance, ensuring budgets & timelines met and exceeded

Fundraising Coordinator

Mater Foundation
11.2016 - 06.2017

Team leader, Data & Supporter Engagement Team (8-month contract)

Various Roles Incl. Data Services Team Leader

Cornucopia Fundraising
02.2011 - 05.2016

Telefundraiser

Pareto Phone
08.2009 - 02.2011

Face-to-Face Fundraising Team Leader

Cobra Direct Marketing Group
04.2007 - 07.2008

Skills

  • Passionate career fundraiser with over 15 years of experience (specialising in medical causes, particularly research)
  • Direct marketing specialist, experienced in the creation of donor-centric & best-practice fundraising campaigns and collateral from concept to launch
  • Donor communications specialist, copywriter & Storyteller (multi-channel)
  • Experienced database manager/administrator specialising in data selection, reporting & analysis
  • Proactive Project manager, comfortable creating order out of chaos and juggling multiple complex campaigns
  • Creative problem-solver with a gift for time management & attention to detail
  • Enthusiastic team player, dedicated to professional development & Making a difference
  • Highly proficient with Microsoft Office Suite, particularly Excel & Word

Accomplishments

  • Most Outstanding Fundraising Project 2022: Best at Thank You Strategy (FIA National Award) with MS Queensland
  • Best Supporter Experience 2022 (FIA National Award) with MS Queensland
  • Queensland Fundraising Team of the Year 2021 (FIA QLD Award) with MS Queensland

Recent Presentations


  • Data mining – the hiding gems in your database, FIA QLD CRM/Technology Masterclass, September 2021


  • I Wish I'd Thought of That - Supporter Experience Edition, SOFII (international virtual conference), December 2020


  • Donor Stewardship: Being the Best at Thank You, FIA QLD Professional Development Breakfast, October 2020

Timeline

Donor Development Specialist

QIMR Berghofer Medical Research Institute
11.2022 - Current

Donor Development Specialist

MS Queensland
04.2019 - 11.2022

Fundraising Coordinator

The Prince Charles Hospital Foundation
06.2017 - 03.2019

Fundraising Coordinator

Mater Foundation
11.2016 - 06.2017

Various Roles Incl. Data Services Team Leader

Cornucopia Fundraising
02.2011 - 05.2016

Telefundraiser

Pareto Phone
08.2009 - 02.2011

Face-to-Face Fundraising Team Leader

Cobra Direct Marketing Group
04.2007 - 07.2008
Bethany Smith