BETHANY THIELE
Receptionist, Musician
Brisbane,QLD
Summary
Friendly and reliable receptionist and administration support with over five years of experience performing clerical and customer service tasks. Volunteer for a youth intervention program focusing on relationship building with high standards of professionalism and facilitating recreational activities. Currently volunteering as musical director at a local church. Trained in data entry, prompt customer service, managing appointments, reviewing and scanning various documents, stock management and inventory, correspondence with stakeholders, record keeping, and more. Eager to learn the skills and attributes required for any field or position, and highly value adding a meaningful contribution to the community. Pursuing musical composition as a hobby.
Overview
6
6
years of professional experience
Work History
RECEPTIONIST
RECLAIM HEALTH AND REHABILITATION
2 2021 - Current
- Respond quickly to client queries via phone, in person or email and deliver high standards of customer service
- Manage patient bookings and offsite appointments
- Respond quickly to Allied Health clinicians to complete assigned tasks
- Create and send invoices to relevant stakeholders
- Send claims and general billings to Medicare and Department of Veteran Affairs
- Correspond with WorkCover, insurances and other third parties to create and confirm Provider Management Plans for clients
- Manage GP referrals and doctor's letters and entering their data on file
- Scanning and entering consent forms, doctor's letters, MRI scans and reports, referrals and other miscellaneous documents.
CLERK
JAMBOREE MEDICAL CENTRE
07.2021 - 07.2023
- Scanning, data entry and filing documents, results, letters and correspondence onto a medical software
- Sterilising clinical instruments and record keeping
- Managing stock in doctors rooms, pathology stock and frequently checking expiry dates
- Report low stock and items to order
- Assist receptionists with faxes and emails to action
- Respond quickly and action doctor's requests.
RETAIL ASSISTANT
DECJUBA
09.2018 - 04.2021
- Consulted with customers to understand their desires and suggest the best products to meet their needs, and supporting them through the buying process
- Completed multiple resets and tasks per day to keep merchandise well organised
- Moved heavy boxes and containers, managed transfers in and out, and regularly organise stock room
- Assigned as Keyholder and entrusted to run days when required.
Education
Bachelor of Music - Composition
Queensland Conservatorium Griffith University
South Brisbane, QLD12.2023
Redeemer Lutheran College
Rochedale, QLDSkills
Relationship Building
undefinedAccomplishments
- Achieved the Griffith Award for Academic Excellence - 2021, 2022 and 2023
- Awarded the Golden Key International Honour Society Asia Pacific - 2023
- Leadership Award - College Vice Captain 2019
- Principal's Award for Service in Music 2019
- The Judy Kuo Award for Music Extension 2019
- Excellence and Service in Drama Award 2019
- Year 11 First in Subject - two or more 2018
- Year 11 Service Award 2018
Community Service
- The Street University, 2023, PRESENT
- Helping Hands, 2017, 2019
- Good News Lutheran Church, 2015, PRESENT
- Redeemer Lutheran College, 2018, 2019
Additional Information
COMPOSITION EXPERIENCE
2023 Composer and Sound Designer,‘Chu Chu & Chara’ (indie video game) by Cicada Studios
2022 Vision Splendid Outback Film Festival
Composer and Sound Designer, ‘The Hum’ (short film)
Composer, ‘The Last Beer in Winton’ (short film)
2022 - 2021 Queensland Conservatorium Griffith University
Original works Labyrinthine and Insight premier at Ian Hanger Hall (2022)
Original work Breathe and Resent premier at Basil Jones Concert Hall (2021)
2022 - 2021 Griffith University
Collaborative Composer, ’The Pallidura’, Australian web series (2022)
Collaborative Composer, ’Mr Burns, a Post-Electric Play’ (directed by Daniel Evans), third-year acting students final performance (2021)
2019 Redeemer Lutheran College
Original works Lunar Tundra and The Brooke Horse premier at the Kleinschmidt Centre Auditorium
PERFORMANCE EXPERIENCE
2022 - 2021 Queensland Conservatorium Griffith University
Solo Soprano, ‘Sound Devotion’ at St John Cathedral (2022)
Solo Synth player, Labyrinthine, Finale Composition Recital (2022)
Soprano, Conservatorium Singers, Carl Orff’s ‘Carmina Burana’ (2021)
2019 - 2017 Redeemer Lutheran College
‘Hello Dolly!’, lead role as Dolly (2019)
‘The Music Man’, minor role (2017)
References
- Christine Threadingham, Practice Manager for Jamboree Medical Centre, manager@jamboreemedical.com.au, 0409 152 067
- Lisa Valentine, Practice Manager for Reclaim Health and Rehabilitation, practicemanager@reclaimhealthandrehab.com.au, 0407 636 469
Timeline
CLERK
JAMBOREE MEDICAL CENTRE
07.2021 - 07.2023
RETAIL ASSISTANT
DECJUBA
09.2018 - 04.2021
RECEPTIONIST
RECLAIM HEALTH AND REHABILITATION
2 2021 - Current
Bachelor of Music - Composition
Queensland Conservatorium Griffith University
Redeemer Lutheran College
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