Beverley Ord
Sydney,NSW
Summary
Experienced senior People and Culture leader with a proven track record of effectively solving complex problems. Offers strategic and operational guidance to stakeholders and business partners, ensuring alignment with organizational objectives. Passionate about empowering and engaging staff to drive business success. Recognized as a values-based HR professional who derives immense satisfaction from crafting people-centric solutions to operational challenges.
Overview
14
14
years of professional experience
Work History
HR Country Lead, Australia & New Zealand
Dsm-Firmenich
08.2022 - Current
- Company overview - 30,000 employees globally.
- Website - https://www.dsm-firmenich.com
- working across four complementary businesses, providing strategic advice, and managing projects.
- High level fact-based decision making and counsel to effectively partner with leadership across the Sales & Marketing as well as Plant functions to execute People strategy in support of organisational critical success drivers.
- Establish business credibility, through demonstrated HR knowledge and expertise and strong working relationships with the Regional People Solution Team.
- Provide HR support for all business in Oceania includes consulting, direction and assistance in the execution of people or business strategies, including employee engagement & culture, talent acquisition, talent management, total rewards and employee relations.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Working as part of a culturally & linguistically diverse team across multiple timezones.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Human Resource Business Partner (Contract)
City of Sydney Council
11.2020 - Current
- Company Overview: Approximately 2000 Employees
- Website: https://www.cityofsydney.nsw.gov.au
- In my current term contract role, I was engaged to deliver a schedule of end to end workforce reform projects, utilising methodologies that manage organisational risk and ensure sustained implementation
- I was responsible to negotiate a new Industrial Award to the City
- Unions party to the Award include the USU, DEPA and LGEA
- Scope project deliverables to include specific strategies that account for unique workforce and operational settings
- Deliver projects on time and in accordance with the project scope and brief
- Manage projects within a strong employee and industrial relations framework that withstands scrutiny
- Utilise workforce reform practices to lead and facilitate the project requirements
- This required that I manage communication and consultation with management, employees and unions, across multiple projects and competing priorities
- The types of matters I have worked on vary from complex ER Case Management, Award Negotiations, and the annualising of salaries or allowance within different business units to obtain increased flexibility to ensures that business units respond effectively to community expectations
- I was also worked closely with business units to restructure teams to meet required business outcomes and embedding sustainable operational changes more effectively
- Approximately 2000 Employees
- Website: https://www.cityofsydney.nsw.gov.au
Industrial Relations Officer (fixed contract)
Parramatta City Council
10.2019 - 10.2020
- Company Overview: Approximately 1000 Employees
- Website: https://www.cityofparramatta.nsw.gov.au
- In this role, I was responsible for providing policy and Industrial advice to the business, through analyzing and reviewing data
- I worked closely with the wider HR team to ensure projects and outcomes were delivered
- As part of my role I was required to undertake workplace investigations and provide high quality, expertise to managers and staff, ensuring compliance with legislation
- This also required that I provide strategic advice through identifying key industrial relations risks, opportunities, and challenges, through participating in consultation with unions and mitigating risks associated with disputation
- I was required to represent Council in matters before the NSW IRC as local Government organisations remain under State jurisdiction
- The work I undertook on a daily basis usually involved coaching and supporting managers, and members of the HR team on matters such as award interpretation, performance management, misconduct, non-work related illness, discrimination, harassment, workplace investigations and disputes as well as critical projects, policies and procedures
- Approximately 1000 Employees
- Website: https://www.cityofparramatta.nsw.gov.au
- Reason for Leaving: I was employed on a 12-month fixed term contract which concluded
Employment Relations Case Specialist
Woolworths Group
11.2017 - 03.2019
- Company Overview: Australia’s largest employer with 225,000 staff nationally
- Website: https://www.woolworthsgroup.com.au/
- The purpose of the role is to deliver high quality employee relations case management services to Woolworths Divisions & Group Functions
- Using my substantial experience in unionised environments, the role gave me the opportunity to be a principal contact where I was able to support leaders and senior stakeholders with challenging ER matters
- The role involved investigations, grievance management, and mediation
- I was able to assist managers by providing guidance and information that was timely, and appropriate in their individual situation, advising on appropriate legislation and Woolworths HR policies and procedures to achieve commercially considered outcomes, which mitigated business risks
- I was responsible for resolving matters in FWC, HREOC and other jurisdictions as required
- The most unique and rewarding part of the role was that it provides me with the opportunity to add value to the business through coaching and developing managers to be better people leaders who are able to connect and engage with team members and achieve business outcomes
- Australia’s largest employer with 225,000 staff nationally
- Website: https://www.woolworthsgroup.com.au/
- Reason for Leaving: I was seeking a role that required less travel, as the role required me to be working anywhere across NSW at any time to provide service as required
National HR Manager
IKEA Distribution Services
11.2016 - 11.2017
- Company Overview: 3700 Staff nationally
- Website: https://www.ikea.com/au
- IKEA DSP is the supply chain business in the IKEA Group of companies
- The role oversaw the HR function for IKEA’s Distribution Services in the Australian market
- This included responsibility for payroll, recruitment, and employee on-boarding, and developing engagement and retention strategies during a time of significant change
- The role reported to the HR Matrix Regional Manager located in Shanghai China
- In this role, I had three direct reports
- The role has involved a significant change management project with the completion of IKEA’s new $157million purpose-built Distribution Centre (DC) at Marsden Park
- This required staff to be transitioned from the current Distribution Head Office at Moorebank in Southwestern Sydney to the new site in Northern-Western Sydney
- Prior to this relocation there was a substantial amount of work, negotiating with unions, regarding the close of pm and night shifts at the Moorebank DC which attracted penalty rates, redundancies for co-workers unable to relocate, and securing sufficient staff at both site during the transition to meet additional business demands
- 3700 Staff nationally
- Website: https://www.ikea.com/au
- Reason for Leaving: The strategic component of the role had concluded with the finalisation of relocation project, so I was seeking my next challenge
Senior Workforce Manager (NSLHD)
NSW Health
03.2012 - 11.2016
- Company Overview: 12,000 Employees with the Health District
- Website: https://www.nslhd.health.nsw.gov.au
- As a HR Manager in NSLHD my portfolio covered Mental Health Drug & Alcohol, Primary and Community Health, District Nursing Services and the Workforce Directorate
- The position was based at Macquarie Hospital
- The role required me to be part of three (3) Executive Leadership Teams within the LHD
- The portfolio extended to all hospitals, community health centres, and dental clinics in the LHD
- As a Senior Workforce Manager, I managed a HR team of four (4) that provided HR services to 4000 staff
- Building relationships was critical to my success in effective service delivery
- The role involved coaching and mentoring my team, building relationships with stakeholders within the LHD and within HR support services to ensure the portfolio was adequately serviced
- The role is also responsible for the delivery of the LHD’s Strategic plan and Workforce Plan within the scope of the portfolio and culture change initiatives
- 12,000 Employees with the Health District
- Website: https://www.nslhd.health.nsw.gov.au
- Reason for leaving: Family reasons
- To spend more time with my family and support a family member through chemotherapy treatment
Chief Operations Officer
Youth Works
06.2010 - 09.2011
- Company Overview: Approximately 150 employees
- Website: https://youthworks.net
- Youth Works is the arm of the Sydney Anglican Diocese, and is committed to young people
- The business had three (3) Divisions including Outdoors / adventure camping, Media / Publishing and a Training Division
- The organisation had a 12 million per annum turnover and approximately 150 full-time and part-time staff
- The role reported to the CE and was part of the Executive Leadership Team
- The role was newly created at the direction of the Board following a substantial financial loss in the prior financial year
- The primary purpose of the role was to effect a culture change where each ministry understood the need for financial accountability, and to assist in aligning business goals and ministry needs
- Approximately 150 employees
- Website: https://youthworks.net
Education
Master of Commerce (HRM / IR Double Major) - Business Management
Sydney Graduate School of Management
Sydney, NSWBachelor of Business - Human Resources Management
Western Sydney University
Sydney, NSWNo Degree -
Certificate IV Workplace Training & Assessment
No Degree -
Mercer CED Job Evaluation Accreditation
01-2021
No Degree -
Mental Health First Aid
01-2018
Skills
- Teamwork and collaboration
- Calm under pressure
- Stakeholder management
- Decision-making
- Organisation & time management
- Attention to detail
- Critical thinking
- Problem & dispute resolution
Timeline
HR Country Lead, Australia & New Zealand
Dsm-Firmenich
08.2022 - Current
Human Resource Business Partner (Contract)
City of Sydney Council
11.2020 - Current
Industrial Relations Officer (fixed contract)
Parramatta City Council
10.2019 - 10.2020
Employment Relations Case Specialist
Woolworths Group
11.2017 - 03.2019
National HR Manager
IKEA Distribution Services
11.2016 - 11.2017
Senior Workforce Manager (NSLHD)
NSW Health
03.2012 - 11.2016
Chief Operations Officer
Youth Works
06.2010 - 09.2011
Master of Commerce (HRM / IR Double Major) - Business Management
Sydney Graduate School of Management
Bachelor of Business - Human Resources Management
Western Sydney University
No Degree -
Certificate IV Workplace Training & Assessment
No Degree -
Mercer CED Job Evaluation Accreditation
No Degree -
Mental Health First Aid
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