Bhavneet Kaur
Melbourne,VIC
Summary
Driven Age Care and Disability Support Manager with a proven track record at Saturn Care, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and safety, achieving significant improvements in service delivery. Skilled in verbal communication and data backup, consistently delivering results beyond expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Age Care and Disability Support Manager
Saturn Care
Canberra, ACT
05.2023 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Aged Care Worker
Barton Care
Melbourne, VIC
08.2022 - 04.2023
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Courier Driver
StarTrack - Melbourne
Melbourne
01.2020 - 06.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Education
Bachelor of Science - B.tech in Computer Science Engineering
Amritsar College of Engineering & Technology
India05.2017
Bachelor of Science - Diploma in Computer Science Engineering
Govt Polytechnic College
India05.2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Data Backup and Recovery
Certification
- Certified in Individual Support (Ageing, Disability, Home & Community)
References
Akanksha -0422832252
Amrinder -0452643346
Timeline
Age Care and Disability Support Manager
Saturn Care
05.2023 - 05.2024
Aged Care Worker
Barton Care
08.2022 - 04.2023
Courier Driver
StarTrack - Melbourne
01.2020 - 06.2022
Bachelor of Science - B.tech in Computer Science Engineering
Amritsar College of Engineering & Technology
Bachelor of Science - Diploma in Computer Science Engineering
Govt Polytechnic College