Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kylie Brown

Kingaroy,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, Well-versed in helping individuals, diverse in all areas of support, exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Compassionate with over 10 years of experience. Motivated professional offering value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Background includes writing and facilitating Age care, disability and kids programs, managing documentation. Good organizational skills with a hardworking mentality and caring approach.

Overview

25
25
years of professional experience

Work History

Age Team Leader /Disability Support Worker

SB Care
Kingaroy, QLD
12.2012 - Current
  • Coached and mentored individuals on professional development goals.
  • Provided guidance and support to team members on operational issues.
  • Established clear roles, responsibilities, expectations, timelines, and resources for team projects.
  • Assessed team performance against established goals and objectives.
  • Monitored workflow processes and identified areas of improvement.
  • Fostered a positive work environment by recognizing individual achievements.
  • Resolved conflicts between employees in a timely manner.
  • Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Provided emotional and practical support to vulnerable adults.
  • Developed positive relationships with service users and maintained professional boundaries at all times.

Child Care Provider

Family Day Care
Murgon , Qld
01.2003 - 09.2005
  • Developed positive relationships with parents and guardians of the children in care.
  • Observed children's performance, behavior, social development, and physical health.
  • Maintained a safe environment by monitoring children's play activities.
  • Provided emotional support and guidance for children during daily routines and transitions.
  • Participated in professional development courses related to early childhood education.
  • Collaborated with colleagues on curriculum planning for special events or holidays.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Planned and implemented engaging activities to encourage creativity and expression.
  • Maintained daily records of activities, behaviors, meals, and naps.
  • Organized and planned age-appropriate activities

Service Supervisor

IGA
Murgon, QLD
07.1999 - 11.2002
  • Monitored daily performance of team members to ensure compliance with company standards.
  • Collaborated closely with upper management on special projects aimed at increasing profitability.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Resolved customer complaints or answered customers' questions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated with other supervisors, combining group efforts to achieve goals.

Education

Some College (No Degree) - Aged Care Cert 3

QLD TAFE
Kingaroy, QLD
01-2012

Some College (No Degree) - Cert 3 Home And Community

QLD TAFE
Kingaroy, QLD

Some College (No Degree) - Cert IV Age Care

Quest College
Brisbane, QLD

Skills

  • Client Needs Assessment
  • Progress Documentation
  • Relationship Building
  • First-Aid and CPR
  • Risk Assessments
  • Emotional Support
  • Team Leadership
  • Positive Reinforcement
  • Daily Living Requirements
  • Recreational Activities
  • Client Confidentiality
  • Disability Awareness

References

References available upon request.

Timeline

Age Team Leader /Disability Support Worker

SB Care
12.2012 - Current

Child Care Provider

Family Day Care
01.2003 - 09.2005

Service Supervisor

IGA
07.1999 - 11.2002

Some College (No Degree) - Aged Care Cert 3

QLD TAFE

Some College (No Degree) - Cert 3 Home And Community

QLD TAFE

Some College (No Degree) - Cert IV Age Care

Quest College
Kylie Brown