BHUVNESH Bhuvi Bhardwaj
Melbourne
Overview
3
3
years of professional experience
Work History
Corporate Food and Beverage Attendant
Atlantic Group
09.2023 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise
- Interacted positively with team members and customers to promote commitment to organization's vision and values
- Maintained guest-friendly environment to drive sales, repeat business and service
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service
- Responded to customer inquiries and resolved complaints to establish trust
Food and Beverage Attendant
Pinnacle Group
01.2023 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Supervised team members to confirm compliance with set procedures and quality requirements
- Established open and professional relationships with team members to achieve quick resolutions for various issues
Front Office Receptionist
Melbourne City Apartment Hotel
11.2022 - Current
- Check in / check out guests
- Processing reservation from different channels
- Collecting payments by EFTPOS, VCC
- Collecting and releasing security bond
- Attending late arrivals as a night manager
- Taking reservation by calls, emails, direct booking, and 3rd party apps
- Maintaining documents at reception
Front Office Receptionist
Salvo Group
08.2023 - 12.2023
- Worked as a concierge
- Floor walks
- Used maintain X
- Attending calls
- Handing over the keys to the contractors
- Checking CCTV footage
- Creating work orders
Front Office Receptionist
Arrow on Swanston
11.2022 - 01.2023
- Check in / check out guests
- Making reservation from various website
- Collecting payments by EFTPOS, VCC, cash
- Collecting and releasing security bond
- Always maintain decorum at reception
- Taking reservation by calls, emails, direct booking and 3rd party apps
Front Office Receptionist
PLUM Apartment Hotel
10.2022 - 11.2022
- Check in/Check out Guests
- Collecting Payments by EFTPOS, VCC, or cash
- Reconcile Shift Total
- Always maintained professional behaviour
- Prepare reports for House Keeping and Maintenance
- Taking Reservation over the phone, emails, and through 3rd Party websites
- Completed shift open and end duties
- Keeping Front Desk and Lobby clean and tidy
Food and Beverage Team Member
Big Pitcher
03.2022 - 10.2022
- Taking orders
- Running orders efficiently and promptly
- Processing cash and card payments
- Always maintained professional behaviour
- Stocking up fridge, linen, straws, cups, glasses and tissue papers
- Helped fellow team member in busy period whenever required
- Completed shift open and end duties
- General cleaning and ad-hoc duties
Education
BBA - Digital Marketing
Melbourne Institute of Technology
Melbourne, VIC06-2025
Skills
- Strong communication skills
- Efficient multitasking
- Exceptional customer service
- Cash handling proficiency
- Sanitation standards
- Food preparation assistance
- Guest relations
- Order accuracy
Timeline
Corporate Food and Beverage Attendant
Atlantic Group
09.2023 - Current
Front Office Receptionist
Salvo Group
08.2023 - 12.2023
Food and Beverage Attendant
Pinnacle Group
01.2023 - Current
Front Office Receptionist
Melbourne City Apartment Hotel
11.2022 - Current
Front Office Receptionist
Arrow on Swanston
11.2022 - 01.2023
Front Office Receptionist
PLUM Apartment Hotel
10.2022 - 11.2022
Food and Beverage Team Member
Big Pitcher
03.2022 - 10.2022
BBA - Digital Marketing
Melbourne Institute of Technology