Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Availability
Timeline
Generic

Bianca Diliberto

Melbourne,VIC

Summary

Proven Sales Assistant with a track record of exceeding sales targets by over 20% at Decjuba Kids, leveraging strong communication skills and sales expertise. Demonstrated ability to enhance customer satisfaction and maintain high cleanliness standards. Adept at cash handling and POS software, contributing to seamless transactions and efficient store operations. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Well-qualified sales assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Reliable and upbeat sales assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Sales Assistant

Cotton On Group
11.2020 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Sales Assistant

Decjuba Kids
06.2022 - 07.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Established rapport with customers using active listening and interpersonal skills.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Managed efficient cash register operations.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Calisthenics Coach

K&K Calisthenics
02.2014 - 09.2022
  • Taught various performances with students ranging from 4-15 years of age
  • Performed their work at competitions and were able to be on stage in a team environment
  • Building skills, teamwork and making it a great atmosphere for younger girls to enjoy themselves whilst learning new skills
  • Contributed to a welcoming atmosphere at the studio or facility by maintaining cleanliness standards and ensuring equipment was available for use during classes
  • Promoted a positive training environment, establishing rapport with students and encouraging consistent progress.
  • Improved students physical fitness by designing and implementing customized stretches and certain training techniques
  • Stayed current with CPR and first aid certification to provide emergency response in case of injury.
  • Developed relationships with students to provide ongoing support and encouragement.

Crew Member

Mcdondalds
02.2017 - 02.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Rosehill Secondary College
Melbourne, VIC
11.2016

Skills

  • Cash Handling
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Processing payments
  • Point of sale operation
  • Customer Needs Assessment
  • Visual Merchandising
  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Organization
  • Goal-Driven
  • Safety and Cleanliness Standards
  • Staff Support
  • POS Software
  • Cash Register Operation

Accomplishments

    One of my biggest achievements to date would be with my Calisthenics. I was involved in dance for 18 years and it was a big part of my life. I have been in several successful teams in which competing was my absolute biggest accomplishment as well as exams at the end of the year. In many of them i received Honours with distinction and scored 96.00 on my final exam achieving the best i could possibly.

Hobbies

I am a very passionate person who in their own time love to watch AFL. I watch all games and am a dedicated member with the Western Bulldogs in which i get to as many games as possible. I am also very outgoing and bubbly and love getting out for walks and seeing different places as well as being with friends. But i also like my downtime and being a homebody. I have a very enthusiastic approach and personality and love being surrounded by people i can bounce of and form real relationships with.

Availability

I am available and ready to start ASAP.  I am available every day during the week Monday- Friday

Timeline

Sales Assistant

Decjuba Kids
06.2022 - 07.2023

Sales Assistant

Cotton On Group
11.2020 - Current

Crew Member

Mcdondalds
02.2017 - 02.2019

Calisthenics Coach

K&K Calisthenics
02.2014 - 09.2022

High School Diploma -

Rosehill Secondary College

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Bianca Diliberto