BIANCA JOHNSON
Croydon,VIC
Summary
I am a18-year-old girl who is Motivated and responsible, I am currently seeking part time employment. I have experience working in a fast-paced hospitality environment, with the ability to work well in a team. I’m polite, helpful and friendly and have great customer service skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Woolworths Supermarket
06.2023 - 11.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Online shopper
Kmart
11.2022 - 02.2023
- Picked for online orders
- Packed online orders
Sandwich Maker
Subway
03.2021 - 07.2021
- Made customer subs orders – up to50 per shift
- Prepared ingredients for next day
- Handled payments – cash and card
- Restocked products and cleaned store
Education
Year 10 -
Norwood Secondary College
Ringwood, VIC12.2021
Skills
- Communication: Strong communication skills developed through previous role working at Subway
- Customer service: Always providing a friendly and helpful attitude, building a connection with regular customers
- Reliable and trustworthy: Ability to understand and follow instructions, while working safely in a workplace or education environment
- Teamwork: Able to work well in a group environment collaborating with all members
- Customer service expertise
- Product picking
- Customer service
- Online order processing
- Upbeat and outgoing attitude
- Accurate money handling
- Verifying order accuracy
Certification
RSA Certificate completed December 2024
Timeline
Online Personal Shopper
Woolworths Supermarket
06.2023 - 11.2023
Online shopper
Kmart
11.2022 - 02.2023
Sandwich Maker
Subway
03.2021 - 07.2021
Year 10 -
Norwood Secondary College
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