Zoe Dreverman
Young,NSW
Summary
I am a highly organized and detail-oriented Individual with a collaborative mindset and a proven track record of delivering
successful outcomes. As a diligent and result-driven individual who has just completed their studies at Hennessy Catholic College, I bring a consistent and educated approach to improving workplace systems and organisational management. I am Always seeking new challenges and opportunities to expand my knowledge, and help meet my full potential.
Overview
12
12
years of professional experience
Work History
Online Personal Shopper
Woolworths Supermarket
08.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Retail Worker
Best&Less
02.2022 - 05.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Customer Service Cashier
Kidz Kollection
09.2012 - 03.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Hennessy Catholic College
Young, NSW09.2024
No Degree -
Young North Public School
Young, NSW12.2018
Skills
- Proactive and collaborative team player, able to successfully work independently and in diverse team environments
- Strong organisational and project management skills
- Excellent verbal and written communication skills, adept at preparing compelling presentation materials
- Committed to driving workplace efficiency and system improvement, with a consistent and educated approach to achieving organisational objectives
- I have previous experience with horses
- I can confidentially ride a Motor bike
- I have previous experience in the cattle yards
- Worked with sheep for 2-4 weeks Roustabouting
Timeline
Online Personal Shopper
Woolworths Supermarket
08.2024 - Current
Retail Worker
Best&Less
02.2022 - 05.2023
Customer Service Cashier
Kidz Kollection
09.2012 - 03.2018
High School Diploma -
Hennessy Catholic College
No Degree -
Young North Public School
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