Bianca Kirkwood

- Managed salon phone, bookings and social media.

- Looked after clients from beginning to end of service.

- Provided high-quality cutting, colouring, blow-drying, and styling services.

- Coloured and styled various styles, particularly loved toning and styling long hair.

- Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.

- Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.

- Started as an Assistant at 17, quickly promoted to full-time Apprentice, and became Senior Stylist.

- Developed expertise in a wide range of hair treatments, including smoothing treatments, corrective colour, and styling services.

- Managed salon bookings, optimizing the daily flow of appointments to ensure maximum productivity.

- Oversaw handling payments, and ensuring accurate end-of-day financial records.

- Conducted regular stocktakes and inventory management. -Maintained a clean, organized, and welcoming salon environment, contributing to a positive experience for clients and staff.

- Demonstrated strong customer service skills, building lasting relationships with clients and enhancing their loyalty to the salon.