Bianca Kupa

• Maintained neat, clean and professional appearance to meet business dress policy.
• Operated and closed down bar station according to sanitation regulations and safety standards.
• Established excellent rapport with local members.
• Learned how to make wide variety of mixed drinks, wine selection, beer pouring and cocktails.
• Coordinated with servers and bartenders to maintain smooth operation of bar area
• Engaged in suggestive selling and other sales techniques

• Completed special requests, by clients and NDIS allocated time.
• Eliminated germs and minimized infection risk.
• Maintained and cleaned by vacuuming, mopping, cleaning window/ and skirtings.
• Hand-dusted and wiped down furniture, fixtures, walls/doors and window sills
• Kept building entryway glass clean and polished for professional presentation.
• Disinfected and mopped bathrooms/toilets to keep sanitary and clean.
• Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
• Polished fixtures to achieve professional shine and appearance

• Adhered to professional house cleaning checklist.
• Maintained regular clients/contracts/set schedules
• Time Management/Travel
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Completed laundry services and made beds upon request
• Followed safety protocols and procedures, PPE
• Understanding of chemicals and cleaning products
• Cleaned kitchen, oven, dishwashers, air conditioning
• Ran special errands, including retrieving dry cleaning and making requested purchases
• Customer feedback/recommendations

• Professional Development in house training:
• First Response Training
• Work, Health and Safety
• Harassment, Bullying and Discrimination
• Anti money laundering
• Current RSA/RSG

Vocational Education and Training (120 Hrs - Placement)

Home and Community

Fit2Work Check/Age Care